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Webex keeps locking up Windows XP

Posted on 2011-04-22
Medium Priority
Last Modified: 2013-11-08
I have a user that is using Webex everyday and during webex conferences, their XP system locks up. Pushing out new verison of Webex. Next step would be re-creating Windows profile
Question by:bpetri
LVL 26

Accepted Solution

Brian B earned 1000 total points
ID: 35460300
Before axing their profile, see if it works for another login. Also if it works on another system (if possible), assuming you aren't using roaming. If those two are true, then the issue is most likely the profile.

If the issue is not the profile, have a look through msconfig (i.e. startup applications) and disable anything that could be causing conflicts.

Author Comment

ID: 35461439
I think you are correct. I have rebuilt her profile already.

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