Can't open Office attachments in Outlook
Posted on 2011-04-22
I have two users, both on Win XP, both in the same Domain. One user is a stanmdard user, the other user has local Admin rights on the PC.
When the users get an email with an Office attachment (Word or Excel file), the user gets an error message thaqt basically says that they either do not have permission to open the file, of there is not enough disk space to open it -which in this case is not true.
The user can save the file to their PC, but then still can't open the file from the approprate program.
Finally: If the user forwardes the file to another user, and then that user opens it and saves it to the network, they are then able to open the files in question with no problem.
The users in question have checked the settings for the Ofice programs and have found nothing to suggest that access should be blocked.
Thanks in advance