[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

27" Monitor Looks Horrible, HELP!

Posted on 2011-04-22
14
Medium Priority
?
438 Views
Last Modified: 2013-11-08
Hello,

I am a 5 year experienced technician and stunned I can't figure this

out. Here is my issue:

I currently am running a 24" DVI connected Samsung and a new 27" LED

DVI/HDMI connected Samsung in a dual monitor envoirnment. The 24"

Samsung monitor looks perfect but the 27" is giving me issues. I can

set the 27" monitor to the recommended resolution of 1920x1080

however the following issue happen:

1. The text is really blurry.
2. 1" Black gap around the entire screen, almost as the image is

centered in the monitor.

I have already tried:

1. Updated latest Radeon HD drivers.
2. Reinstalled OS, fully updated everything.
3. Installed monitor on my friends computer and it worked perfect.
4. Switched HDMI cables with friend, confirming the cable is working.
5. Device manager shows correct driver.
6. Disconnected second monitor and only used 27" Samsung.

I am running a fully updated Radeon HD 5770 graphics card on Vista

64BIT Home Premium. I have a 750Watt Antec power supply, 4 gigs ram,

quad core processor, and everything else runs fine on the computer.

Other Information: 27" Samsung Model # S27A550H

At this point I am stumped and may have to return my new LED monitor

:( Any help would be really appreciated.

Thanks so much in advance.
0
Comment
Question by:Brian702
12 Comments
 
LVL 4

Expert Comment

by:nexusds
ID: 35448756
check if there is a driver for the monitor itself in case you are using a generic windows driver.
check higher refresh if available.
hit auto config option on the monitor.
0
 
LVL 2

Author Comment

by:Brian702
ID: 35448776
Nexusds,

Thanks for the advice. I did install the monitor driver BEFORE I reinstalled the OS but have not put it back in since. Let me do that and see if that helps. I won't be able to get back to my computer until work is over, so if anyone else wants to comment to keep the ideas rolling that would be great.
0
 
LVL 4

Expert Comment

by:nexusds
ID: 35448792
i hve a feeling the auto config button is something worth trying first.. ive seen that and its an easy oversite.
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
LVL 2

Expert Comment

by:hamza_aj
ID: 35448951
Hello, you should change the Hertz mode for this monitor: go to >> Screen Resolution >> Advanced settings >> List All Modes, here you will find same resolution you have with different hertz try to change it till you get your text view correctly.

regards
0
 
LVL 32

Expert Comment

by:aleghart
ID: 35449871
I had a problem like that with my HP LP2475w monitor.  Connected with HDMI cable, and it was floating in the center of the screen unless I played with monitor controls every time I connected/booted.  This was a laptop...so it got old pretty quick.

Instead, I got an HDMI>DVI cable.  Using the DVI connector on the monitor was trouble-free.  I don't have any audio on the monitor, so HDMI was not a necessity.
0
 
LVL 2

Author Comment

by:Brian702
ID: 35450943
Thanks everyone. I will be back in front of the PC within the next two hours and will try the recommended solutions.

@ hamza, the recommened refresh rate is already on.
0
 
LVL 2

Author Comment

by:Brian702
ID: 35451514
nexusds,

I installed the monitor driver and still same issue. Called Samsung tech support and the lady was horrible, all she could recommend is lowering the resolution.

Strangley enough if I lower the resolution 1 notch the blurry text goes away, however the black boarder still is there.

I am going to try hooking up a VGA cable and see if that helps any.
0
 
LVL 2

Author Comment

by:Brian702
ID: 35451539
UPDATE: If I switch from digital to analog the image is fine. It has something to do with how my graphics card is pushing out the digital image.
0
 
LVL 25

Expert Comment

by:RobMobility
ID: 35465730
Hi,

Try ensuring the refresh rates are identical on the 2 monitors?

Regards,


RobMobility.
0
 
LVL 2

Accepted Solution

by:
Brian702 earned 0 total points
ID: 35802804
The solution was using the scaling feature built in to the ATI catalyst control panel. At first I thought this was a quick fix, but I realized everything looked great after adjusting that.
0
 
LVL 2

Author Comment

by:Brian702
ID: 35802886
Please accept the solution above. That is the correct answer and will help others with the same issue.
0
 

Expert Comment

by:_alias99
ID: 35869000
All,
 
Following an 'Objection' by Brian702 (at http://www.experts-exchange.com/Q_27051058.html) to the intended closure of this question, it has been reviewed by at least one Moderator and is being closed as recommended by the Author.
 
At this point I am going to re-start the auto-close procedure.
 
Thank you,
 
_alias99
Community Support Moderator
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I have purchased two new systems and both are now Universal Extensible Firmware Interface (UEFI) based. UEFI is replacing BIOS for the desktop PC. It is a Linux based firmware with enough robustness it can communicate with a website without loading …
On Beyond Tools A conversation I recently had with the DevOps manager of a major online retailer really made me think about DevOps monitoring tools (https://www.onpage.com/devops-incident-management-tool/). The manager and I discussed how sever…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
With just a little bit of  SQL and VBA, many doors open to cool things like synchronize a list box to display data relevant to other information on a form.  If you have never written code or looked at an SQL statement before, no problem! ...  give i…
Suggested Courses

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question