Client cannot connect to MCRM server
Posted on 2011-04-22
I have a single user that is unable to connect to MCRM 4.0 web server. He is external accessing the external portal.
Ive done some initial troubleshooting and I'm completely stumped:
I verfied all his CRM settings, and everything is correct.
I can access the site internally, and other users can access the external site.
He can ping and tracert to the server, and he can also access other external network services(web mail, vpn, etc)
I've verified all his browser security settings and it mirrors other clients that are able to connect.
I've shut down windows firewall and any other form of security that could be blocking access.
The only difference between him and other users is the fact that he is on Windows 7. This leads me to think that it could be some kind of windows 7 issue...
Does anyone know of some other troubleshoot steps or a fix for this particular problem?