[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Error message in exchange is incomplete: The following recipient(s) cannot be reached: stops there

Posted on 2011-04-22
7
Medium Priority
?
603 Views
Last Modified: 2012-05-11
I am getting undeliverable mail returns:

Your message did not reach some or all of the intended recipients.

      Subject:      blahblah
      Sent:      4/14/2011 1:43 PM

The following recipient(s) cannot be reached:

      ' ()' on 4/14/2011 1:43 PM
            None of your e-mail accounts could send to this recipient.
It ends there. somtimes I get even less info
Your message did not reach some or all of the intended recipients.

      Subject:      blah blah
      Sent:      4/14/2011 1:44 PM

The following recipient(s) cannot be reached:


It seems that the messages are being cut off, I was expecting an error code to track in exchange and do not get one.  How do you trouble shoot this without the error code.  Also happens to more that one recipient but always to the same user.  Have reloaded the proflie already. checked the address and other users can email the recipients.
0
Comment
Question by:Scott Fowler
7 Comments
 

Assisted Solution

by:libermannet
libermannet earned 664 total points
ID: 35449939
Are you having trouble when sending to a recipient from your address book or when typing the address in manually?
0
 

Author Comment

by:Scott Fowler
ID: 35450119
both, cleared out the contact and resent also.
0
 
LVL 8

Expert Comment

by:askurat1
ID: 35450461
Does this user have the same permissions as other users?
Have you tried sending from Outlook Web Access?
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
LVL 8

Assisted Solution

by:Mohammad Ishtyaq Khatri
Mohammad Ishtyaq Khatri earned 668 total points
ID: 35450464
is this for a particular recepient? have you check that this particual users is visible in outlook address book & have you also check the mail sending restrictions on his mailbox.
0
 

Accepted Solution

by:
Scott Fowler earned 0 total points
ID: 35460793
adkurat: the user has the same permissions as others. Have not tried sending with owa
agentmik: it is for a particular recipients, so far there are four different recipients that this user has problem sending too. there are no mail sending restrictions on this user.
0
 
LVL 8

Assisted Solution

by:askurat1
askurat1 earned 668 total points
ID: 35460817
Try sending in OWA to rule that out.
0
 

Author Closing Comment

by:Scott Fowler
ID: 35718431
by reloading outlook the problems went away.
0

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question