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RSA Console-  Unable to connect to log database

Posted on 2011-04-22
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Last Modified: 2012-05-11
When I try to log into RSA Console  from my pc I am getting this message. "Unable to connect to log database.  Please be sure that the database broker service is running on host and that the service SDLOG is properly defined in your local SERVICES file".
The broker service is running on the host as I could log into RSA Console from other pc.
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Question by:hmangat22
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Expert Comment

by:tigin44
ID: 35452502
did you check the firewall settings on your computer for the incoming and outgoing traffic to the log database?
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Author Comment

by:hmangat22
ID: 35459630
Windows Firewall is disabled on all workstations.
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Accepted Solution

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hmangat22 earned 0 total points
ID: 35478228
Added the following entry into local Services file.  This fixed the problem-

sdserv             5530/tcp                # RSA Authentication Manager Installation
sdlog              5520/tcp                # RSA Authentication Manager Installation
sdreport           5540/tcp                # RSA Authentication Manager Installation
sdadmind           5550/tcp                # RSA Authentication Manager Installation
sdcommd            5570/tcp                # RSA Authentication Manager Installation
sdlockmgr          5560/tcp                # RSA Authentication Manager Installation
sdoad              5580/tcp                # RSA Authentication Manager Installation
securidprop_00     5505/tcp                # RSA Authentication Manager Installation
securidprop_01     5506/tcp                # RSA Authentication Manager Installation
securidprop_02     5507/tcp                # RSA Authentication Manager Installation
securidprop_03     5508/tcp                # RSA Authentication Manager Installation
securidprop_04     5509/tcp                # RSA Authentication Manager Installation
securidprop_05     5510/tcp                # RSA Authentication Manager Installation
securidprop_06     5511/tcp                # RSA Authentication Manager Installation
securidprop_07     5512/tcp                # RSA Authentication Manager Installation
securidprop_08     5513/tcp                # RSA Authentication Manager Installation
securidprop_09     5514/tcp                # RSA Authentication Manager Installation
securidprop_10     5515/tcp                # RSA Authentication Manager Installation
securid            5500/udp                # RSA Authentication Manager Installation
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Author Closing Comment

by:hmangat22
ID: 35503392
It worked.
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