Intel Nas 4 X 2TB Raid 5 data recovery, SS4000E

Posted on 2011-04-22
Last Modified: 2012-05-11
I have 4 disks each is 2 tb configured as raid 5 on intel NAs ss4000e, one of the disks is damaged the others are okay, please help me in getting back the data, I connected the disks to a pc, but i need the following:

1- What is Operating syatem used on the NAS to be able to find the proper recovery software
2-What is the stripe size and parity.
3- Is there any offset
4-Which software do you advise.

Thank you all

1- I need
Question by:maaroufi
    LVL 116

    Assisted Solution

    by:Andrew Hancock (VMware vExpert / EE MVE)
    I would recommend if the data is that important that needs recovery, that you contact a specialist Data Recovery company, although costly, this is your best chance of recovery, and they will be able to advise on costs, and if they can recover the data.

    Try contacting Kroll Ontrack Data Recovery
    LVL 42

    Expert Comment

    by:Davis McCarn
    All you should need to have done was to replace the failed drive and the raid 5 should rebuild the array.  Is the NAS bad, too?

    Author Comment

    the nas has 4 drives, one drive failed one month ago, but we continues working, now the other drive failed, degragged, but it is detected by windows, I attached the 3 drives to pc , the are detected
    thank you alot
    LVL 42

    Accepted Solution

    The 4th drive was a spare which started being used by the raid when the first drive failed.  You still have all of the data on the two remaining drives; but, (!!!!!!) your smartest course of action is to run, don't walk to the nearest BestBuy, Office Depot, or computer store and buy two new 2 TB drives.  Put the NAS back together with one of the new drives, let it rebuild, then add the 2nd new drive so you get your spare back.
    Here is the support page and you should use the Storage Support manager to vefify the rebuild.
    LVL 67

    Expert Comment

    This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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