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Error when downloading Global Address Book on Exchange 2010

Posted on 2011-04-22
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Last Modified: 2012-05-11
Hi,

When I try to download Global Address Book with Outlook 2010 I receive following error. All clients having same issue but global address list looks up to date on all clients except some of them! Thats how I realized that problem. How can I solve this issue. If you can give me detailed answer that would be terrific as I am not expert about the Exchange.
Exchange 2010 SP1 on Windows 2008 R2 SP1.


 global address book error
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Question by:teomcam
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9 Comments
 
LVL 1

Expert Comment

by:hangeles1
ID: 35450687
Can you find and post the entry in Event Viewer for this
0
 
LVL 8

Author Comment

by:teomcam
ID: 35450715
Hi,

On Exchange server and Client no warning or Error logged when I do this.
0
 
LVL 8

Expert Comment

by:Mohammad Ishtyaq Khatri
ID: 35450783
this seems to be issue with autodiscovery,

kindly go through the below question which was previously asked on EE, seems to be same issue.

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_26182406.html
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Expert Comment

by:hangeles1
ID: 35450792
0
 
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Expert Comment

by:Mohammad Ishtyaq Khatri
ID: 35450819
check disabling the anonymous access of autodiscovery wheather it works :)

http://technet.microsoft.com/en-us/library/bb218625(EXCHG.80).aspx
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LVL 8

Author Comment

by:teomcam
ID: 35451820
I typed the following address to IE and got the error below.  I also added screen capture but could not find how to disable anonymous access!


https://exchange2010.itc.local/autodiscover/autodiscover.xml

  <?xml version="1.0" encoding="utf-8" ?>
- <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
- <Response>
- <Error Time="13:57:06.1153034" Id="3976638045">
  <ErrorCode>600</ErrorCode>
  <Message>Invalid Request</Message>
  <DebugData />
  </Error>
  </Response>
  </Autodiscover>

 screen capture
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LVL 8

Author Comment

by:teomcam
ID: 35454511
I have disabled Anonymous access but did not work. Any advise?
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Accepted Solution

by:
teomcam earned 0 total points
ID: 35454629
I also have noticed that RPC setting different than defaults. At the moment RPC has only Basic Authentication and SSL not required.
In addition we never been able to connect to Exchange server from outside. Autodiscover never worked since implementation. (Thanks to the company who installed, they know who are they :)!!)
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Author Closing Comment

by:teomcam
ID: 35921459
No solution yet.
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