Is Bluetooth standard or optional on HP Probook 6550b?

Posted on 2011-04-22
Last Modified: 2013-12-14
I'm a little confused as the specs for this notebook say it's got bluetooth, but I can't figure out for the life of me if it's really there. If it is, I sure don't know how to get it working.

Can anybody enlighten me? I set up one of these for a client today and never gave it a second thought about it until his bluetooth mouse wouldn't connect.

Is this an optional item? Or where should I look to turn it on?

The complication is that his previous HP machine *did* have the Bluetooth built-in so he's used to that, but when our guy quoted the new one he didn't know it was a requirement.

Anyway, thanks for any help you can offer.

Mark Croom
Midwest IT Systems
Question by:Mark Croom
    LVL 89

    Expert Comment

    by:John Hurst
    It depends on the laptop, but on my Thinkpad, FN-F5 opens the wireless window. In there is Bluetooth if it has been installed.

    Assuming the above, you can add your bluetooth mouse in Devices and Printers.  

    ... Thinkpads_User
    LVL 22

    Accepted Solution

    Go to Start, Settings, Control Panel, System, Hardware, Device Manager.  If there is a Bluetooth device installed and it has drivers, the Bluetooth icon will appear next to the category "Bluetooth Devices."  If there is a Bluetooth device installed without drivers, the controller will show up under "Unknown Devices" and the driver needs to be installed.

    If neither of the above apply, there is no Bluetooth interface installed.  A miniature USB Bluetooth adapter is available from many ebay sellers (example) for about a dollar.  This uses the generic drivers built into Windows.
    LVL 22

    Expert Comment

    by:Dr. Klahn
    Postscript:  On all systems I have seen with Bluetooth installed, there is a Bluetooth icon in the far right area of the system tray.

    Featured Post

    What Is Threat Intelligence?

    Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

    Join & Write a Comment

    Multi-source agreements are important because they set standards that all manufacturers should follow to ensure that devices are compatible with multiple vendors. The multi-source agreement (MSA) is an agreement that establishes how multiple vendors…
    DECT technology has become a popular standard for wireless voice communication. DECT devices are not likely to be affected by other electronic devices and signals because they operate in a separate frequency-band.
    This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
    Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…

    754 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    23 Experts available now in Live!

    Get 1:1 Help Now