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Win7 Home premium 64 bit update fails

Posted on 2011-04-23
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Last Modified: 2013-11-29
Windows update indicated 88 security updates available however all fail to download/install.
I have disabled Norton firewall (internet security 2011) still no luck.  I get error code 80243004
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Question by:smithjppa
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by:CSI-Windows
ID: 35453498
Try doing 5-10 at a time.  Sometimes it is a single updated that is failing.  Also, when you do it this way, sometimes the entire lot will succeed - the failing one may have a dependency on another update and it does not find the other update because it is not completely installed yet (may require a reboot to put files in place).
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Expert Comment

by:southwestsixteen
ID: 35453513
I suggest that you run the Windows Update troubleshooter and seek if you have the same error.

Open the Windows Update troubleshooter by clicking the Start button, and then Control Panel. In the search box, type Troubleshooter, and then click Troubleshooting. Under System and Security, click Fix problems with Windows Update. See the screenshot below for details.

Also, check that your date and time settings are correct as this can cause updates to fail. Update troubleshooter
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Author Comment

by:smithjppa
ID: 35454096
Tried the one at a time routine before.  Tried several different individual updates.  No Go.  Even with one update selected it takes at least 10 min to come back with the error and no update
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Author Comment

by:smithjppa
ID: 35454134
Southwestsixteen:  Good tip.  Had hope.  Didnt work out.  Still no updates.  
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Expert Comment

by:David Johnson, CD, MVP
ID: 35455818
go into administrative tools services and stop windows update
delete the contents of the c:\windows\SoftwareDistribution folder
start windows update service
go to windowsupdate an try again..

keep us informed of your progress
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Accepted Solution

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smithjppa earned 0 total points
ID: 35456708
FOUND SOULUTION.  Thank you for your help.  I tried ve3ofa solution and it did not work.  Found answer in KB947821 after hours of searching and browsing.  All is well.  Updates work now.
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Expert Comment

by:dnweb
ID: 35460117
I have this same issue with Windows Server 2003 R2, running on VMware 4.1 but powered down for the last 7 months.  Boots fine, Has 56 important updates, but won't install en mass or individually.
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Expert Comment

by:dnweb
ID: 35460156
Scratch the Windows Server 2003 (actually 2008) R2 issue.  Updated the VMware tools and the updates are installing now.
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Author Closing Comment

by:smithjppa
ID: 35496503
Found own solution, it worked and problem solved.
Updates now run fine.
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Expert Comment

by:Mags
ID: 38294066
Thank you, thank you, thank you...this worked for me as well!!
Mags
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