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Java Issues with  Cisco Configuration Professional Software

Posted on 2011-04-23
Medium Priority
Last Modified: 2012-06-27
Would appreciate any help getting Cisco Configuration Professional Software running if anyone has any ideas..

Downloaded from Cisco directly, seems to install OK - application launches OK, correctly discovers the device I want to manage - however when I select 'Configure" (screen shot) ee1 I get a Java error (screen shot) - although I am pretty sure I already have Java installed (screen shot).
Question by:Suncore
LVL 47

Accepted Solution

for_yan earned 1200 total points
ID: 35455176
Are you sure, Java is enabled in IE?

Go to Tools- Internet Options - Advanced - and see if Sun Java
is checked

or go to


and check if the applet is working in your IE
LVL 21

Assisted Solution

by:Amitkumar P
Amitkumar P earned 800 total points
ID: 35455180
It seems that java is disabled in your browser (ie. IE).

Refer the following to enable the java in IE.

1. http://www.mediacollege.com/microsoft/internet-explorer/java.html
2. http://www.java.com/en/download/help/enable_panel.xml

Also, refer the user guide for Cisco Configuration Professional, it may also include how to resolve this issue in a section like FAQ.

Author Closing Comment

ID: 35455276
Guys - seriously, thank you so much - issue solved, I appreciate your help.  Java was installed but not enabled in the browser.

Thanks again.

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