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Outlook can't remove folder from old email account

Murray Brown
Murray Brown asked
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Last Modified: 2012-05-11
Hi

I removed an email account that I previously used in Outlook but for some reason the inbox and other folders remain. I removed every email too but the folders are still there
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Raheman M. AbdulMessaging and Directory Services
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Commented:
Create a new outlook profile for the user in Outlook and test
Raheman M. AbdulMessaging and Directory Services
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Commented:
For step by step instructions on creating the Outlook profile follow :
http://support.microsoft.com/kb/829918
Raheman M. AbdulMessaging and Directory Services
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Commented:
Alternative : Login as Administrator and then Rename the user profile on the local PC.
In windows XP: user profiles are under  C:\documents and settings\username                     change the username here

In Windows 7:  user profiles are under   C:\Users\username      change the username here

Logoff administrator and try login as the user again and test
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Murray BrownASP.net/VBA/VSTO Developer

Author

Commented:
Thanks. Where do I find the Outlook data files?
Sridhar CherukuriService Engineer

Commented:
What i understood is, you have removed the account settings. If you have removed just the account then obviously data is still available. If you want to configure the new email account then delete all the emails from inbox, sent items etc. After deleting all the emails then compact the database to free the space in the data file which is marked for deletetion.
JohnBusiness Consultant (Owner)
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Commented:
It depends on the version of Outlook. If you have the Mail icon in your Control Panel, go there, and Data Files is one of the options.  ... Thinkpads_User
Sridhar CherukuriService Engineer
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Murray BrownASP.net/VBA/VSTO Developer

Author

Commented:
Thanks for the help. I should have mentioned that I am using Outlook 2010 - there is a data files tab in account settings
JohnBusiness Consultant (Owner)
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Commented:
Thank you. I was pleased to help. Yes - the version of Outlook is important. I have every version on my thinkpad here back to Outlook 2000 and there are minor variances across versions.  ... Thinkpads_User
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