Murray Brown
asked on
Outlook can't remove folder from old email account
Hi
I removed an email account that I previously used in Outlook but for some reason the inbox and other folders remain. I removed every email too but the folders are still there
I removed an email account that I previously used in Outlook but for some reason the inbox and other folders remain. I removed every email too but the folders are still there
Create a new outlook profile for the user in Outlook and test
For step by step instructions on creating the Outlook profile follow :
http://support.microsoft.com/kb/829918
http://support.microsoft.com/kb/829918
Alternative : Login as Administrator and then Rename the user profile on the local PC.
In windows XP: user profiles are under C:\documents and settings\username change the username here
In Windows 7: user profiles are under C:\Users\username change the username here
Logoff administrator and try login as the user again and test
In windows XP: user profiles are under C:\documents and settings\username change the username here
In Windows 7: user profiles are under C:\Users\username change the username here
Logoff administrator and try login as the user again and test
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Thanks. Where do I find the Outlook data files?
What i understood is, you have removed the account settings. If you have removed just the account then obviously data is still available. If you want to configure the new email account then delete all the emails from inbox, sent items etc. After deleting all the emails then compact the database to free the space in the data file which is marked for deletetion.
It depends on the version of Outlook. If you have the Mail icon in your Control Panel, go there, and Data Files is one of the options. ... Thinkpads_User
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ASKER
Thanks for the help. I should have mentioned that I am using Outlook 2010 - there is a data files tab in account settings
Thank you. I was pleased to help. Yes - the version of Outlook is important. I have every version on my thinkpad here back to Outlook 2000 and there are minor variances across versions. ... Thinkpads_User