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  • Status: Solved
  • Priority: Medium
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Certificate error in communicator

hi for few client machines, in microsoft 2007 communicator i am getting the error "there was a problem verifying the certificate from the server. Please contact your system administrator". Please help on how to resolve this.
1 Solution
Kent DyerIT Security Analyst SeniorCommented:
Reading your post, it seems you just acquired a new, updated certificate?  Is that correct?  Couple of questions that come to mind..  First, the original certificate worked fine with no issues - correct?  Second, you changed cert providers from say VeriSign to Thawte as an example - correct?  The main point being, you may need to re-request the cert file(s).  The next point would be is that you may need to disable antivirus on the problem workstations when deploying the updated cert.


SureshkumaarAuthor Commented:
Hi Kdyer,

Now all communicators are working. i think server team has did some changes in proxy. is there any connection between certificate errors and proxy?


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