Hi, I am using CUCM 7.0.1 and Unity 7.0(2). I configured of my call handlers to forward the call to an external phone number, on evenings and weekends. When Unity transfers the call to the external number the call seems to fade in and out and sounds distorted. If I call this external number from a cell phone or PSTN Line it sounds perfect. Also if I call this number from my Cisco IP phone it sounds perfect as well. It seems like its only when Unity transfers the call that the
call quality is not good. Any Assistance would be greatly appreciated. Thanks.