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windows 2003 server after using P2V converter

I have a windows 2003 running SQL. I moved it to an ESXI 4.1 host using the standalone converter client. After the conversion everything ran fine as if nothing changed. This has been running for a couple weeks. I went to install acronis backup & recovery 10 when I tried to use the backup utility it showed 0/0 for volumes and disks. Acronis stated it could be an issue with the Master Boot Record (http://kb.acronis.com/content/1515) because the file/folders shows but disk/volumes do not. The drives show up under disk manager with everything healthy. I found the problem why acronis isn't working and this is the issue I ran into is when trying to boot to the Recovery Console is shows "setup didn't find any hard disks drives installed on your computer"  If I got to edit settings on the VM machine it shows each vm disk attached to the machine.  This is the first time I've used the P2V converter so I'm not sure what I missed when doing the convert.  Has anyone ran into this before? Any advice? How can I fix it?
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JohnGrunwell
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JohnGrunwell
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
I don't think it's a function of the P2V process, it's likely that Acronis doesn't have support for the storage controllers in the virtual machine, either buslogic or lsi controllers.

You've confirmed this when trying to use the Recovery Console.

If you were to install Windows 2003 on the server, with the LSI storage copntroller selected, you would have to supply the LSI storage controller driver disk, at the start of the installation, and use F6 to install the driver.


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JohnGrunwellAuthor Commented:
Sorry I don't understand comment.  Acronis works on all the other VM servers I have running. The problem is that the windows server that I converted to VM shows no drives detected when trying to use the recovery console. See pics below
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
did you build or P2V the other servers?

what is the storage controller used by this P2Ved server.

Normally the reason Recovery Console cannot see the disks, is because it does NOT have the correct storage controller installed.

I think you may be P2Ved using the Native Legacy Buslogic driver, there is not support for this natively in the Windows 2003 CD, hence why you try to use the Recovery CDROM, it does not see the disks.

When you build a VM, it used normally the LSI storage controller by default.

 
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JohnGrunwellAuthor Commented:
Ok under edit Vm machine it showed Bus Logic Parallel for the SCSI controller, is it just a matter of changing the type to LSI logic Parallel? Then rebooting?

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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
NO NO NO, there's a procecure that must be followed. (otherwise you'll get a BSOD with a Stop 0x70 Inaccessible Boot disk.

but I seen you've found the kb!

very good.
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