I've got 2 clients using Ahsay backup. The S/W has what they call a Mail level backup which backups up individual users exchange mailboxes. On these clients which each have about 30-50 users its not getting all the users backups. The problems is when you go into it's setup, you select Mail level backup and it lists the users and you put a check box in the accounts you want to backup.
The problem is that not all users accounts show up in the list. The accounts that do backup fine but I need to back them all up and some just don't show up. They are all users in the same AD OU group with no differences beyond being different people. Can anyone think of a reason some accounts wouldn't show up in the list to be selected?