Windows Media Services (9.0) not streaming some files

Posted on 2011-04-25
Last Modified: 2012-08-13
I'm trying to move my Windows Media Services over to a new server.  I'm coming across a problem where some of my wmv files aren't playing.  When I try to connect to the files I get an error saying "Windows Media Player cannot find the file."

Both are running on windows 2003 and Windows Media Services 9.0.

Is there anything that would let one wmv file work just fine but another one not work at all?
Question by:chshelpdesk

    Author Comment

    Also, when I do a test stream from the new server all the videos work fine.  Just not externally.

    Author Comment

    Also, I just tested this out on VLC and all the videos are playing fine.  Another check I did was another internal server, if I used the internal IP these videos that weren't working worked fine, but with an external IP they wouldn't load.
    LVL 69

    Expert Comment

    Try testing one of the problem wmv files in gspot,
    gspot is a codec analyaser and can tell you what the difference is between the succesful wmv and the failing. So you can first compare then hopefully see what the problem is, the thing is you are also dealing with a microsoft DRM file.

    Author Comment

    I used Gspot and both videos look the same.
    LVL 3

    Accepted Solution

    Just to verify, both servers are running Windows Server 2003?  If so, are there any firewall setting differences?  It sounds as if your external clients cannot access the content.  Have you added a WMS cache/proxy plug-in or similar functionality to the WMS server where this issue occurs?

    Author Closing Comment

    Turns out that our host was using a firefall that was blocking this content.

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