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Name Change for Married person did not go perfect HELP!!!

Last Modified: 2012-05-11
Scenario: Win2003 domain WinXP user  MyDocuments is GPO redirected to %username%

oldname: co'brien
new name: cmartin

Made the name change in AD. On general Tab changed Last name and display name. On account tab changed username and pre-win2k name. On profile tab changed home folder to %username%

Everything went well, but user cannot access the home drive....

The "MyDocuments" that existed on her desktop prior to the name change, does NOT let her in. Access is denied. In the properties of this folder, the path points to the OLD name. You cannot change it on her pc. I dont know where to change that in AD as the GPO uses %username%.

The weird thing. If I set permissions on a file or folder, I click add type in new username and it find the ad account. But when I add this to the permissions, in the box it says the OLD name.

She still has access to other network files with no issues after the change.

I think it has something to do with the redirection of her MyDocuments.

How do I fix this?!?

Admins........on your mark...........get set...........GO!!!!! : )

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Top Expert 2011
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Yes. If you open AD users and computers in the OU it shows her new name. When I set her home path with %username% and click apply it changed to the new name.

From all of the indicators, all were changed correctly. For some reason, the backend still sees it as the old name. I know this because I go to add perimissions on a folder, I click "add" I type in new name, and it resolves....but when it populates the usernname to the perimissions box, it shows the old name.

Look people, get married BEFORE you start working here. : )
Justin OwensITIL Problem Manager
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No replication issues. I made the name changes on Friday to make sure everything synced up.

Okay so the issue was resolved. Something isnt right, but I needed to get the user up and running. Here was the fix:

I renamed her current home folder and stripped permissions.

I went into AD and gave her a static path \\srv\oldusername. Logged user off. It created a new folder using the OLD name. I expected this as the redirect seemed stuck on this old name.

Now the user could log in, had access to her home drive, but the folder is of course empty of all her files.

I copied her files into the newly created folder.  Now her workstation sees the new folder, and more importantly the blue arrows indicating her MyDocuments is being redirected, are there. All her files are back.

The only residual here is her home folder is named oldusername. To the user, everything is changed. So I just have to make a note of this special situation for the user, and hope no one else gets married during my tenure here. : )

This was not an easy one. I have posted before on my synchronization/redirection issue and it stumped EE. No one could figure out how it was done or how to fix it. It is that way still today. So for this network, it is one of the nuances I will have to live with for now.

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