My Documents Redirection

Posted on 2011-04-25
Last Modified: 2012-05-11
1) We changed file servers, moving files from server a to server b.
2) We gave server b, the same ip address, did a dns entry for server a to server b and turn off strict name checking
3) Several users who have been many years when there was a SBS 2003 server have "my documents" redirected to server a

Those users are having problems and the redirection has stopped working. As a work around, I mapped a drive to users\joeblow but they would like to use their shortcuts, recents, etc...

a) How to fix it so my documents redirection go to server B (instead of Server A).
b) How to set everyone up so their "my documents" get redirected to server B.
Question by:freshgrill
    LVL 13

    Accepted Solution

    This is done through GP.

    If I understand you right, you are simply trying to change the name of the server that the redirection is happening to.

    Once you determine the GPO that is causing the redirection, it is found under:

    User Configuration -> Windows Settings -> Folder Redirection

    Right click on My Documents and hit properties

    From here you can edit where the folder is redirected to.

    The next part of your question would be to simply apply the same GP setting to all users.

    Does this help?

    Author Comment

    @jonahzona: Yes, But I don't see where "User Configuration" is at. In Group Policy Management, I have Forest, then our Domain, then default domain, sbs client computer, sbs domain password policty, etc...

    Where do I go from here?
    LVL 13

    Expert Comment

    If you aren't using Group Policy Management, I would install it. It is a great add-on free from Microsoft and it helps group policy integration.

    Otherwise, you would need to find the OU those users are in, right click and hit properties. The last tab is the group policy tab. You can open the GPO from there and adjust your group policy settings.

    What OU are the users in that currently have folder redirection?
    LVL 13

    Expert Comment

    Sorry, I misread the first line---

    Again, find the OU those users are in. Click on it and the GPO will pull up on the right hand pane. Right click and press edit. you can edit from there.

    Sometimes I read too fast and miss stuff. Sorry.
    LVL 2

    Expert Comment

    I'm not sure if you're redirecting via group policy or individual machine settings.

    I know that the users have permissions to the remote documents folder because they are able to access them through a mapped drive. But, from my experience folder redirection issues are usually caused by permission problems. I would even go so far as to strip user's root folders of all permission, disable inheritance, and reapply the NTFS permissions. Of course, be sure to set the share permissions to give "everyone" full control which allows the NTFS permissions to work without restriction and make sure that the user is the owner of the folder and subfolders. Permissions can be finicky when transferring folders across servers. Once you've made sure that the permissions are set correctly I would move on to looking at the redirection configuration.

    If youre redirecting via group policy open the group policy editor and navigate to "Group Policy object\User Configuration\Windows Settings\Folder Redirection\My Documents". Make sure that the policy rule is redirecting to the correct location. You can confirm that the group policy is being applied to the local machine by opening the command prompt and typing "gpupdate /force" to force the group policy to update. Then type "gpresult" to see the list of policies that have been applied to the local machine.

    If you're redirecting on each individual machine. Right click the "My Documents" folder and select "properties". Now you can type in the location of the my documents folder.
    Or you can edit it in the registry  by going  "Start > Run > regedit". Navigate to "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" and change the appropriate values to redirect the documents.
    LVL 13

    Expert Comment

    Here are a couple of screen shots that might help you out.

    This particular GPO is attached to an OU that contains students.

    Let me know if you have any more problems. SS1 SS2

    Author Comment

    @jonahzona: Thanks, I think I found it, well I found one that said to redirect "Documents" to serverA and changed that.


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