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Windows 7 on domain cannot change user password

Last Modified: 2012-05-11
I have a situation that is very strange, a user whom uses a windows 7 pro computer on the domain cannot change his/her password by ctrl+alt+del.

The error given is that it doesnt match the appropriate domain complexity rules however I have double checked the domain security polocy to verify and the passwords that we are trying to change to certainly are adequate.  Even so that when I go into the domain controller, i can change them there with the same passwords that we try at the desktop without any problem.

I have tried this on another windows 7 machine with another user, and the first time, it worked just fine. After that, it did not allow the user to make another change.

I have checked the following:
- make sure the user is not a part of the admin group
- made sure they are able to change their password in the active directory
- made sure the password has not been used before
- made sure the password meets the complexity
- password can be changed on a windows xp computer or vista computer without a problem.

Any ideas?
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Top Expert 2011

I've typically found that when such happens, (non-admin) users are only able to change their own password once every 24 hours and it's typically a policy setting.

Have you tried disabling the complexity just to see if you can change it then?
Top Expert 2011
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I'd check windows 7 local policy ... might have some conflicts with domain policy that is causing this.

Any log entries in your event viewer?
Most probably its what described above by yobri but a look in your event viewer will also give us some clues on what is happening


You are the man, that was it.  I totally misread that part and by setting it to 0 we can change at will anywhere. Thanks so much!
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