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Unable to deploy a solution in SharePoint

Capt_Ron
Capt_Ron asked
on
Medium Priority
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Last Modified: 2012-05-11
I'm trying to deploy a solution (WSP) file in our farm.
It keeps erroring out and getting stuck.
When I deploy the solution either with the GUI or STSADM it comes back failed and shows up in STSADM -o enumdeployments

How can I find out what the error is?  I'm looking at the logs in the 12 hive and I can't see what is causing the error.

Thanks
Ron
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Uttam (Kukdai) DhakalSharePoint SME
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Commented:
What sort of permission you have in your farm. How you created the WSP solution.
what actually happens when you try to deploy does anything comes in the screen. Check the event viewer in your server if there is anything at that moment. See the account used for running the SharePoint timer services in your server where you trying to deploy.
Capt_RonIT Solutions Manager

Author

Commented:
I'm a farm admin.
The WSP is a commercial 3rd party solution that has worked in our test farm.

We've narrowed the issues down to a problem with the Windows Sharepoint Administration Service
It won't start.

We recently updated the servers with a new antivirus app (From McAfee to LanDesk AKA Kaspersky)

The service was stopped on all the servers that had the new AV on them.  The CA and the Search server have seemed to fix themselves, but one of my front end servers will not work.  When we try to start the service, we get a timeout almost immediately.

I believe that if I were to remove the WFE from the farm and try to deploy the solution it would work fine, but I can't justify that yet.  I'm hoping, like an eternal optimist, that the server will right itself tonight.

If you've heard of this kind of issue before, please let me know how to fix it.
Thanks
Ron
Please Share the ULS logs error message.
can you restart you share Point farm environment once ?
Make sure that you are using all domain account as devices account?
also provide event viewer log details ....
Capt_RonIT Solutions Manager

Author

Commented:
Here are the messages I receive.

Dialog Box:
Error 1067: The process terminated unexpectedly

Application Event Viewer:
Log Name:      Application
Source:        Application Error
Date:          4/26/2011 7:36:34 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      MOSSWFE1.palmbeach.k12.fl.us
Description:
Faulting application WSSADMIN.EXE, version 12.0.6420.1000, time stamp 0x49829bde, faulting module WSSADMIN.EXE, version 12.0.6420.1000, time stamp 0x49829bde, exception code 0xc0000005, fault offset 0x000000000000396e, process id 0x%9, application start time 0x%10.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-04-26T11:36:34.000Z" />
    <EventRecordID>301330</EventRecordID>
    <Channel>Application</Channel>
    <Computer>MOSSWFE1.palmbeach.k12.fl.us</Computer>
    <Security />
  </System>
  <EventData>
    <Data>WSSADMIN.EXE</Data>
    <Data>12.0.6420.1000</Data>
    <Data>49829bde</Data>
    <Data>WSSADMIN.EXE</Data>
    <Data>12.0.6420.1000</Data>
    <Data>49829bde</Data>
    <Data>c0000005</Data>
    <Data>000000000000396e</Data>
  </EventData>
</Event>


System Event Viewer:

Log Name:      System
Source:        Service Control Manager
Date:          4/26/2011 7:36:34 AM
Event ID:      7034
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      MOSSWFE1.palmbeach.k12.fl.us
Description:
The Windows SharePoint Services Administration service terminated unexpectedly.  It has done this 25 time(s).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7034</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-04-26T11:36:34.000Z" />
    <EventRecordID>25192</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>MOSSWFE1.palmbeach.k12.fl.us</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Windows SharePoint Services Administration</Data>
    <Data Name="param2">25</Data>
  </EventData>
</Event>
Capt_RonIT Solutions Manager

Author

Commented:
Where are the ULS logs?
12 hive or inetpub?

Also, I've tried the farm service account and local system account.
Thanks
Ron
Uttam (Kukdai) DhakalSharePoint SME
CERTIFIED EXPERT

Commented:
ULS logs are in 12 hives just go to 12 hives there is a folder named LOGS you can easily find it
IT Solutions Manager
Commented:
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Capt_RonIT Solutions Manager

Author

Commented:
Opened ticket with Microsoft to resolve.
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