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Windows cannot connect to the printer 0x000000c1

Medium Priority
18,477 Views
Last Modified: 2012-05-11
I've got a Windows 7 Professional 64-bit computer that is having problems installing network printers.  I get following error when I try to install a network printer

Connect to Printer
Windows cannot connect to the printer
Operation failed with error 0x000000c1

I have tried to install another model printer connected to a different computer and get the same error message.  All computers are Windows 7 Professional 64-bit.

Any ideas?
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Commented:
Have you tried downloading the latest 64 bit drivers?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Try using the Windows Printer Update. Go to Devices and Printers -> Add a Printer -> Local -> Use exisitng port -> Next.  Note the Windows Update button beside Have Disk. Click on that, wait, then cancel when you see  the updated list of printers. Restart and try connecting the network printer again.

This works for me for many, but not all, printers. ... Thinkpads_User
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Commented:
The user is off all day tomorrow.  I've taken up too much time on their computer today.  I'll post back tomorrow.  Thanks everyone.

Author

Commented:
Worked like a charm.  Thanks.
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