Office applications slow in opening files from the network

Posted on 2011-04-25
Medium Priority
Last Modified: 2012-05-11
I recently upgraded my file server from Windows 2003 to 2008 R2 Standard server. After this, Office 2010 applications like word, excel, powerpoint etc take a long time to open files in the network shared drive. It says that its downloading the file and waits for about a minute before opening up. Can we set this to not function this way and just open up. I can open the pdf files without any significant delay. It does not give me any such message as downloading etc.Only the office files. I have attached a sample to show this downloading message on excel. I get similar messages on word and powerpoint as well. Any clues?
Question by:JYBejesh
  • 2

Expert Comment

ID: 35465475

which leads to a hotfix at this KB which at first does not seem related : http://support.microsoft.com/kb/981711
the KB does not describe your symptoms, however the post in the original thread does describe your exact symptoms, and says that this hotfix is the solution.

Accepted Solution

JYBejesh earned 0 total points
ID: 35465493
hi Statick001,

Thanks for this. But i found out the culprit. It was my AV. I am using ESET NOD32 and the issue disappeared when I disabled the AV. I upgraded the AV to the latest version and it started working fine. Thanks anyway.


Author Closing Comment

ID: 35499595
It is working fine now.

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