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Unable to open Virtual Desktop from Citrix Webpart (XD5)

sheber
sheber asked
on
Medium Priority
1,466 Views
Last Modified: 2012-05-11
Hi Experts,

following Problem. My Customer is using a Citrix WebPart integration in Sharepoint 2007. Out of the WebPart i´m unable to launch the VirtualDesktops. The Desktop opens for about 5 seconds i can see the Windows login and then the Conneticon is closed unexpected.  All Other ways to Connect to the XD´s are working fine(Direct via WebInterface, Webinterface in Sharepoint, Connection via CAG).

Software Configuartion:
XenDesktop 5 with DDC-Version 5.0.0.145
Web Interface 5.4.0.59
Sharepoint 2007
Virtual Desktop with XP

Regards
Stefan Heber
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CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
Do you configure Authentication server as an Active directory?

Source: http://kb.juniper.net/InfoCenter/index?page=content&id=KB17987

Author

Commented:
Hi Jackieman,

sorry the Customer isn´t using Juniper. So´m not able to Check theses settings. The Way to connect is:
Cisco ASA --> Port 443 Forwarded auf ---> AGEE 9.2 ----> Netscaler 9.2 ----> WI 5.4

There are no Citrix or ICA Settings in the ASA.

Regards Stefan
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
Check the setting on how the user authenicate to the Virtual Desktop in Cisco ASA.

Author

Commented:
There are no Citrix or ICA Settings in the ASA.

CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
How about AGEE 9.2?
Commented:
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Author

Commented:
Solution was not usefull at all. He tryed to fix the problem in the total wrong way
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