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laptop or desktop users in the lan not able to use local printer after joining to domain

Medium Priority
283 Views
Last Modified: 2012-05-11
Dear Experts:

recently joined all the windows xp professional and windows 7 professional to the linux samba server ( joined windows xp professional and windows 7 professional to the samba domain controller).

1. We have few printers connected to the local desktops one live example is  printer 1020 is configured to desktop of windows xp professional and sharing for the domain user is given, when that domain user gives print , it goes to spool but print is not happening, please help to fix this, one more input is trendmicro worry free standard is installed in this network.

Please help
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Commented:
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Author

Commented:
Sir, Thanks for the reply, Printer is not configured to the server instead it is configured to one desktop running windows xp professional ( printer configured locally to the windows xp professional system) this has been shared to the domain user of the laptop users running with windows 7 ultimate.

Also \\desktop\printersharename able to see the printer and when double click can see the printer, help and que but when the user from the windows 7 professional gives print , there is no error , it spools and shows printing also but print out is not comming , printer light does not blink.

Please help to fix this. Thanks in advance.

Commented:
Sounds like it could be a driver issue. Did you download the driver from hp?

Author

Commented:
Thanks for the reply, when click on the //computer100/printershare and double click on it. can see the small window showing Printer Document View Help.

Please help.

Commented:
Have you tried connecting the printer directly to one of the windows 7 laptops and install locally? Then attempt to print

Author

Commented:
Sir, thanks for the reply.

1.no we haven't tried installing the printer 1020 directly to the windows 7 professional.
2. also the same problem with another desktop attempting to print whose OS is windos xp professional

Please help me to fix this. shall i try to uninstall the printer drivers from the local system reboot and then install the printer drivers from the installation cd provided from the HP for this printer, will this help me , please suggest

Commented:
I would not change the system that is working, go to hp.com and download the drivers for the windows 7 box directly from them. plug the usb cable thats running into the xp box  into the windows 7 and use the drivers you downloaded. this will rule any driver issue out, then you can move onto using through the network.
Azeem PatelSystem Administartor
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Author

Commented:
Sir, Thanks for the reply,
This printer is configured to the windows xp professional system and printer is working fine for the user who uses this desktop the problem is even though the printer is shared to other domain users and when they add this printer on to their desktop it gets added en give print it goes to queue but printer does not respond with blink lights and print does not comes.

This we tried from windows 7 ultimate domain user giving print to windows xp profesional printer system. In the same network we have network printer with ip assigned this is working fine for all th e desktops.

one more input the network is wireless, please suggest to fix this. Thanks in advance.

Commented:
check security permissions on the printer. right click printer--printer properties--security

Author

Commented:
Thanks for the reply. uninstalled antivirus from the printer system and also from the windows 7 professional system , after this  when print is given from win 7 pro it worked, s

1.but from which ever systems which is with antivirus installed print comes and holds on queue and does not print please help to resolve this.

2. also if some job/print is in queue and fails to print and if from some other printer  working (system without antivirus system) print is given this also fails as the job is alreday in queue please suggest how to over rule the problematic jobs or by bypass the jobs of one user and print the jobs from other working user.

Please help
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