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Exchange not recognized on AD

The exchange system is not recognized on my AD. I am not sure what to do anymore. I had made a backup of my server 2008 and can restore system state - does that mean simply that after the system state restore I can simply delete the exchange folder and reinstall?
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Starquest321
Asked:
Starquest321
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6 Solutions
 
MegaNuk3Commented:
1.) what version of Exchange?
2.) what has led you to believe exchange can't be seen on AD?
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Starquest321Author Commented:
Exchange 2010 - Server 2008 R2

I cannot make any headway on a previous question I posted:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_26973282.html

So I just accepted answers and trying to figure out what to do.
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MegaNuk3Commented:
Is there a computer account in the domain for this machine?
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azeempatelCommented:
Check whethet IPv6 options are selected on machines.
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Starquest321Author Commented:
Yes - the computer is listed in an account on the domain. I checked the AD. What do I need to check for in the IPv6 settings?
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Starquest321Author Commented:
When I do the properties on the network card I see the following:

Ipv4 Connectivity: Internet
Ipv6 Connectivity: No Access
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Starquest321Author Commented:
?
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Keith AlabasterCommented:
Doesn't help that you 'So I just accepted answers and trying to figure out what to do" in the first question. If you have an issue then use the request attention button and ask for help in the future. Simply finishing one so that you raise another for the same issue does not move you forward.

Lets get down to basics - when you ran the Exchange best practice analyser what results did you get?
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Glen KnightCommented:
When you say Exchange is not recognized in AD, what exactly do you mean? What problem are you experiencing? What is happening or not happening that you are not expecting or expecting?
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Starquest321Author Commented:
I tried to explain in my previous questions - but that went unanswered as well. . .so I opened this one. I don't know how to raise a flag.

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_26971601.html
http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_26973282.html

So I tried posting in different groups. . . .
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Glen KnightCommented:
Explain here.  The other questions are not open and saying "check out these other questions for details of my problem" is probably why you are in this position now.  And frankly most of the top experts won't.

Put all the detail we need here so we can answer your question.

If you don't receive any suitable responses in a reasonable time frame then cluck the Request Attention button at the top and ask the moderators to put out a call for more expert participation.  But, that is reasonable amount of time.  Which, considering it's weekend, a double bank holiday in some countries, 48 hours should be a reasonable wait.
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Keith AlabasterCommented:
Not sure that impersonating a chicken will help that much but does make the time pass more quickly I guess :)
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Glen KnightCommented:
Ah yes, the obligatory typo!!  That's the iPhone autocorrect for you! :)
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Starquest321Author Commented:
So let me start over. . .the error that I get is:


4-30-2011-6-57-19-PM.png
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Glen KnightCommented:
OK, now some more questions:

-> How many DC's do you have?
-> Do you have any other Exchange Servers?
-> Is Exchange working at all?
-> Are all the roles installed on a single server?
-> Is this server doing anything else? (DC, DNS?)

Also, can you do the following on the server:


-> click Start > Run > MMC > Click OK
-> Select File then Add/Remove Snap-in
-> Click Add and select ADSI Edit and click Add, then close and OK
-> Right click on the ADSI Edit and select 'Connect to'.  From the drop down under 'Select a well known Naming Context', select Configuration and click OK
-> Expand Configuration > Services > Microsoft Exchange > Organisation Name > Administrative Groups > expand all from here and post it as a screenshot.

Whilst you are here locate the Servers container, is there anything listed here?

Post IPCONFIG /ALL from your Exchange server and a DC please.
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Starquest321Author Commented:
OK, now some more questions:

-> How many DC's do you have?  2
-> Do you have any other Exchange Servers? NO
-> Is Exchange working at all? 2003 Exchange is working and trying to move to 2010
-> Are all the roles installed on a single server? How do I check?
-> Is this server doing anything else? (DC, DNS?) NO


4-30-2011-7-15-41-PM.png
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Starquest321Author Commented:
Can you please delete the image - I just noticed that the client domain is on the top bar. . .
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Glen KnightCommented:
Will edit the image when I get to a proper computer.  But to be honest it's an internal domain name and won't do anyone any good anyway.

Can you expand the Configuration container? I need you to drill right down to the path a gave you in my previous comment.
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Glen KnightCommented:
Don't forget the IPCONFIG /ALL from the Exchange server and a DC.
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Starquest321Author Commented:
Thanks for the edit . . here is the drill down. .

From the Exchange:

C:\Users\res domain>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : exchange4
   Primary Dns Suffix  . . . . . . . : domain.com
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : domain.com

Ethernet adapter Local Area Connection 2:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE (NDIS
 VBD Client) #50
   Physical Address. . . . . . . . . : 00-13-72-F7-F1-57
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::cc32:94fc:5aac:f759%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.112(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 318772082
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-35-05-32-00-13-72-F7-F1-55

   DNS Servers . . . . . . . . . . . : 192.168.1.67
   NetBIOS over Tcpip. . . . . . . . : Enabled


From the DC:

C:\Documents and Settings\res domain>ipconfig/all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : domain4a
   Primary Dns Suffix  . . . . . . . : domain.com
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : domain.com

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : AMD PCNET Family PCI Ethernet Adapter
   Physical Address. . . . . . . . . : 00-50-56-94-26-B1
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.1.67
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.1
   DNS Servers . . . . . . . . . . . : 192.168.1.67
                                       192.168.1.134

C:\Documents and Settings\res domain>





5-1-2011-7-43-23-AM.png
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Chris DentPowerShell DeveloperCommented:
The results of the best practice analyzer are still missing, those are enormously helpful when debugging a system as complex as Exchange.

Chris
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Starquest321Author Commented:
How do I get those results? What do I have to do?
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MegaNuk3Commented:
Start-->Run-->ExBPA
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Starquest321Author Commented:
Which type of scan should I choose?   1
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MegaNuk3Commented:
Health check
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Starquest321Author Commented:
The issue that I see here - exchangeiii is the 2003 box which is found by the bpa . . but I don't see exchange4 . . .
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Chris DentPowerShell DeveloperCommented:

The Exchange 2010 console doesn't work at all, does it?

Chris
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Starquest321Author Commented:
Nope - that's the problem . . . I took an image of the drive before I installed exchange using the backup feature. Should I restore and reinstall?
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Chris DentPowerShell DeveloperCommented:
From your earlier screenshots it looks like Exchange has still happily written itself to AD. That's going to need cleaning out if all you have beyond that is 2003.

Will Exchange 2010 uninstall? Graceful is always best if it permits that.

Chris
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Starquest321Author Commented:
O man - what a mess - what could be the problem? What is going on ?
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Chris DentPowerShell DeveloperCommented:
You said early on that you'd neglected to do DomainPrep or ForestPrep? Is that still the case or did I misread that?

Cheers,

Chris
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Starquest321Author Commented:
That is still the case . . . can I do it now somehow?
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Chris DentPowerShell DeveloperCommented:
It's difficult to know what to suggest, I've never had an Exchange install in that state before. Can you do those now? It shouldn't have let you install without doing them first.

The snapshot you have: It's only the Exchange server, isn't it? It's AD we really want to roll-back, but that's likely to cause issue if it's been a while.

If I'm honest, I think you need on-site help, or even MS Product Support Services. There are things I would do and risks I would take if it were mine that I have difficulty endorsing while it's not.

Chris
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Starquest321Author Commented:
So I don't panic - here is what we have:

1. A successful install of the exchange 2010
2. An image of the exchange4 box (new one) JUST before the exchange install
3. Exchange 2003 working properly
4. AD working properly . .

Here is what the problem is:

I cannot SEE  the exchange server.

Now I don't think that I am so brilliant as to invent an exchange 2010 install without following the requirements. So I am assuming the install did the preps and everything (even if I think I didn't)

I posted a screenshot to something I found which might provide a clue.


5-7-2011-11-15-04-AM.png
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Starquest321Author Commented:
Do I need to add a forest?
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Starquest321Author Commented:
This is the error I got . . .
5-7-2011-11-20-15-AM.png
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Starquest321Author Commented:
Just posting more errors to try to provide clues . . .

5-7-2011-11-22-59-AM.png
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Starquest321Author Commented:
And I think this is the problem:

5-7-2011-11-33-57-AM.png
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Chris DentPowerShell DeveloperCommented:
Your Domain Controllers are 2003? If so, this one should fix the thing it complains about in http:#35711479:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=008940c6-0296-4597-be3e-1d24c1cf0dda

And for the last, MS has been having trouble with that component. Overly complex in my opinion, but there we go. They released a troubleshooting tool for it:

http://blogs.technet.com/b/exchange/archive/2010/12/07/3411644.aspx

If you follow those instructions it would be good to see what it thinks.

Cheers,

Chris
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Starquest321Author Commented:
Should I install the AD component you suggest on both 2003 and the 2008 machine? Or just 2008
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Chris DentPowerShell DeveloperCommented:
All Domain Controllers would be good.

Chris
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Glen KnightCommented:
Have you changed the IIS bindings? Made any changes to IIS at all?

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Glen KnightCommented:
Can you try something.

Goto Server Manager, under Features select Add Features and then check WinRM IIS Extensions and then complete the wizard.

Also, in IIS select Default Web Site and then select Bindings, is there a host header specified on port 80? Or an IP address? It should have no host header and the IP should be * or All Unassigned.

Has the server by any chance got more than one network card?
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Starquest321Author Commented:
1. I installed the WinRM IIS Extensions . . restarted - still same.
The IIS is in the default install state and no changes have been made.
Server ONLY has ONE network card.

Also when I tried to apply the hotfix on 2008 it would not work, and on the 2003 server it gave me the following error:

0.234: 2011/05/10 11:48:17.969 (local)
0.234: c:\4c1fcd599524704ebdc8b5737c\update\update.exe (version 6.3.19.0)
0.281: Hotfix started with following command line:
0.297: In Function GetReleaseSet, line 1193, RegQueryValueEx failed with error 0x2
0.391: SYSTEM\CurrentControlSet\Control\ProductOptions\ProductType is Equal To Specified Value
0.391: First Condition in Prereq.CheckIfAnyInstanceRunning.Section Succeeded
0.391: Condition succeeded for section Prereq.CheckIfAnyInstanceRunning.Section in Line 1 of PreRequisite
0.453:  SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.5 is Present
0.453: SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.5\SP is Greater or Equal To Specified Value
0.453: Condition succeeded for section Prereq.CheckCLR.Section in Line 2 of PreRequisite
0.469:  C:\WINDOWS\system32\netlogon.dll is Present
0.469: FileVersion of C:\WINDOWS\system32\netlogon.dll is Greater or Equal To 5.2.3790.4482
0.469: Condition succeeded for section Prereq.CheckDCLocatorQFEInstalled.Section in Line 3 of PreRequisite
0.469:  C:\WINDOWS\Assembly\GAC_MSIL\System.DirectoryServices.AccountManagement\3.5.0.0__b77a5c561934e089\System.DirectoryServices.AccountManagement.dll is Present
0.469: FileVersion of C:\WINDOWS\Assembly\GAC_MSIL\System.DirectoryServices.AccountManagement\3.5.0.0__b77a5c561934e089\System.DirectoryServices.AccountManagement.dll is Less Than 3.5.30729.4126
0.484: Second Condition in Prereq.CheckSDSAMQFEInstalled.Section Failed
0.484: Condition Check for Line 4 of PreRequisite returned FALSE
0.484: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.484: KB968934 Setup encountered an error:  Setup cannot continue because one or more prerequisites required to install KB968934 failed. For More details check the Log File c:\windows\KB968934.log
0.547: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.547: Setup cannot continue because one or more prerequisites required to install KB968934 failed. For More details check the Log File c:\windows\KB968934.log
6.969: Message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB968934 failed. For More details check the Log File c:\windows\KB968934.log
6.969: User Input: OK
6.969: Update.exe extended error code = 0xf0f4
6.969: Update.exe return code was masked to 0x643 for MSI custom action compliance.

Again: Would this be an option - restore the system to JUST before the Exchange was installed? I have an image of the machine . . I am assuming if this is a good idea we would not have to clean up the AD and uninstall Exchange. But I don't know too much.  
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Glen KnightCommented:
My advice in this situation, if you don't have any data o. The Exchange 2010 server ten simply rebuil it.  The image is likely to cause more problems than it solves.

These are the steps you should take:

1.  Format and re-install Windows Server.
2. reset the computer account in Active Directory Users and Conpiters (do not delete the computer account)
3. Join the server to the domain with the same name as before.
4. Install all exchange 2010 pre-requisites as per technet guide for the version of windows/exchange
5. From an elevated command prompt run setup.com /m:recoverserver (this will install exchange by taking all the information from Active Directory and ensure you don't have to do a massive AD cleanup)
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Starquest321Author Commented:
1-3 are finally done. Took some time.

Should I do a forestprep or domainprep which I believe started this mess?
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MegaNuk3Commented:
Exchange setup will prepare the Schema for you if needed...
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