We help IT Professionals succeed at work.

Check out our new AWS podcast with Certified Expert, Phil Phillips! Listen to "How to Execute a Seamless AWS Migration" on EE or on your favorite podcast platform. Listen Now

x

exchange server not reciving mail

Tore Jacobsen
on
Medium Priority
380 Views
Last Modified: 2012-08-13
Hi.
Have a customer with a 2007 exchange server (sbs 2008)
Last week their server just stopped reciving mail.-
Checked telnet against public ip on port 25 - OK
Their mx record points to a 3rd party spamfilter. Have asked them and they say all is good on their side..  Can send mail out, and internally.

Any suggestions?
Comment
Watch Question

Commented:
Did you check the dns if it is pointing to the right ip address?
Vipin VasudevanInfrastructure Specialist
CERTIFIED EXPERT

Commented:
Hey use below link to check mx records and spf records for customer public IP and domain

http://www.mxtoolbox.com/ 
http://www.dnsstuff.com/
Unlock this solution with a free trial preview.
(No credit card required)
Get Preview
Tore JacobsenSystem adminstrator

Author

Commented:
emm.. As staded the mx-record points to a spam-filter. So i'ts not pointing to their IP.
The spam provider resends to their ip.
 
Tore JacobsenSystem adminstrator

Author

Commented:
Yes.I can telnet 3rd party spamfilter
Tore JacobsenSystem adminstrator

Author

Commented:
Feil.docx
Got this attached error from https://www.testexchangeconnectivity.com/ 
Shreedhar EtteTechnical Manager
CERTIFIED EXPERT
Top Expert 2010
Commented:
Unlock this solution with a free trial preview.
(No credit card required)
Get Preview
It looks like the recipient mailbox is not valid (doesn't exist?)

Ensure all of the Exchange Services are running. Have you restarted the server?
Is your third party spam service forwarding to the correct server? Do they have any logging which shows were this fails?
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a free trial preview!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.