• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 224
  • Last Modified:

Problem with Zoom Tool in Outlook 2010..

Friend has a new laptop W7 HP x64 / Office 2010 Professional - when he is typing a new email from time to time the 'zoom' function kicks in and resizes his input to a much bigger size, how can he stop this happening?
0
chrisfixit
Asked:
chrisfixit
  • 2
  • 2
1 Solution
 
Berkson WeinTech FreelancerCommented:
One way that the zoom can be controlled is with ctrl+ the scroll wheel on the mouse.  As I'm sure you know, most laptops have the scroll wheel equivalent on the right side of the touchpad.  Is there any chance that your friend is holding down the ctrl key while using the touchpad?  

What model laptop is this?  Some model specific software also has keyboard shortcuts for zooming that could be causing the issue.

Hope this helps.
0
 
chrisfixitAuthor Commented:
It's an Acer Aspire 4820T
0
 
Brian GeeCommented:
I agree with weinberk... in most cases, such behaviors can be triggered by an unintentional palm swipe to the touchpad when typing.
0
 
Berkson WeinTech FreelancerCommented:
Could you try with an external keyboard and mouse (usb) just for testing to see if the problem continues?
0
 
chrisfixitAuthor Commented:
thanks, will try tomorrow and report back
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

The 14th Annual Expert Award Winners

The results are in! Meet the top members of our 2017 Expert Awards. Congratulations to all who qualified!

  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now