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Autodiscover Issues

Ortiga
Ortiga asked
on
Medium Priority
585 Views
Last Modified: 2012-05-11
I recently installed an SBS 2008 R2 server for a customer. All clients are either Vista or W7 with Outlook 2007 or 2010, and these were removed from the old domain and added to the new. They are connecting OK, but I am having some issues which I know are related to autodiscover. Some clients are asking for a password all of the time, some have the autodiscover.domain.com certificate error, some can't send calendar invites. There is only an SBS issued certificate to mail.domain.com.

This problem seems to be only on laptops that also have Outlook Anywhere configured so that they users can access emails away from the office.

I have configured an account on my remote laptop and this connects and seems to work OK. I can send meeting invites, etc. I do get the certificate error when I first logon, but I'm not asked for a password.

When Test email configuration is run from within the office autodiscover is found using SCP. When I run it remotely it fails all the way through the test.

I've done lots of searching, but I'm just getting more confused. I guess what I am after is a step by step idiots guide to what needs to be done to get it all working. Is there such a thing? Can anyone advise?

Thanks in advance.
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Author

Commented:
Thanks for the help.

The certificate is for mail.domain.com, and that is the external address we are using. It seems to be looking for autodiscover.domain.com though.

I asked the provider for a SRV record but they have responded that cannot add this type of record. Not sure what I can do about that?
Can you run the tests here https: //www.testexchangeconnectivity.com/ and post the result?

Author

Commented:
Assume that you just want me to run Outlook Auto Discovery?

Results in attached file. Exchange-Test.txt

Author

Commented:
Any more ideas on this one?

Thanks

Author

Commented:
Still not fully resolved, but working with new certificate which will hopefully fix.
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