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VMWare and Windows 2008 R2

Is it possible to have the display in an RDP session of a virtualized Windows 2008 R2 machine such that it supports 32-bit color?  We are running the VM in an ESX environment.
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cssunetadmin
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cssunetadmin
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2 Solutions
 
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
It should display the RDP session in 32 colours.

Have you installed VMware Tools, and check you are running the VMware SVGA video driver.
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bgoeringCommented:
Make sure you have the WDDM driver for Windows 2008 R2 or Windows 7 installed in your guest VM.

See http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1011709 for some details.
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cssunetadminAuthor Commented:
How do I either use the SVGA driver or WDDW for Win 2k8?  I have installed VMWare tools but can't find the driver.  Thanks.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Now that you have installed VMware Tools is the problem still the same?

have you checked the Properties of the Display driver:-

    * Ensure that VMware Tools is installed on the virtual machine. If the mouse or video performance is still poor, replace the Display Adapter default-installed driver within the virtual machine with the driver contained in the wddm_video folder. The wddm_video folder is found on the virtual machine or in vCenter Server 4.1 (for Windows 2008 R2 operating systems) in C:\Program Files\Common Files\VMware\Drivers.

         1. Navigate to C:\Program Files\Common Files\VMware\Drivers and copy the driver to a location on the virtual machine (C:\, for example).
         2. Within the virtual machine, right-click Computer > Manage > Diagnostics > Device Manager, then expand the Display Adapters selection.
         3. Right-click the Driver that is currently installed and choose Update Driver Software. Browse to the folder that you copied from vCenter Server, select it, then follow the wizard.
         4. When the wizard completes, reboot the virtual machine.

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cssunetadminAuthor Commented:
There is a not a Drivers folder under the VMWare folder on either the virtual machine or on the vCenter Server machine.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
did you check the current driver installed?

do you still have the same issue with vmware tools installed?
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
do you have a vmware tools folder in your program files on the virtual machine, not vcenter server. ?
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bgoeringCommented:
Please make sure you are looking in C:\Program Files\Common Files\VMware and not in C:\Program Files\VMware for your Drivers folder.
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cssunetadminAuthor Commented:
OK, found it under the Program Files (x64).  I was looking under the x86 one.  It looks like that fixed the problem.
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