Active Sync and IPS

Posted on 2011-04-26
Last Modified: 2013-12-09
I have Exchange 2003. Activesync works. I'm using Symantec Endpoint Protection 11 MR6 (the latest version) for anti-virus. I installed IPS this past weekend.  And ...

Exchange mailbox Server response timeout: Server: [] User: []. Exchange ActiveSync Server failed to communicate with the Exchange mailbox server in a timely manner. Verify that the Exchange mailbox Server is working correctly and is not overloaded.


The Exchange mailbox Server: [] has reached its timeout threshold. The mailbox server will be protected from new requests for [60] seconds.

Symantec support seems lost. Anyone ...
Question by:ilovespam12000
    LVL 34

    Expert Comment

    by:Shreedhar Ette
    - These issues are caused by perfomaces issues.

    - Run Exchange 2003 Best Practise Analyser tool and fix the errors and warnings reported.


    Author Comment

    Why did these errors not occur until IPS was installed?
    LVL 12

    Accepted Solution

    If you believe SEP's IPS component to be causing this, review the Security Log for corresponding IPS events.

    Client Management > View Logs > Security Logs

    Did you by chance assign a Firewall policy to the group the Exchange server's client resides in?

    Author Closing Comment

    I uninstalled the IPS and resolved the issue.

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