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Remote.mydomain.com not working and out of office not working.

samcory asked
Medium Priority
Last Modified: 2012-05-11
Please can anyone kindly help, we have a SBS2008 server running perfectly.
External access to Outlook Web access  works, Outlook anywhere works however we have two faults which I think mat be connected.
1. if why type https://remote.mydomain.com/owa externall y it works, if we type it internally it does not work, we have to type the internal ip address e.g. and that works.
2. If we try and use "out of Office" from within Outlook we get this error "Your automatice reply settings cannot be displayed because your server is currently unavailable"  If we access "out of Office" from Outlook Web Access it works.

Could both faults be caused by the facty that an internal ping of "remote.mydomain.com" does not give a result?

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Sounds like a DNS issue to me.

What I would do, is assuming that your SBS server has only 1 network card connected to the same network as the clients and the router, go to your servers TCP/IP settings in the network card properties and ensure that it is pointing to itself for the DNS as well as making sure that you have the ISP DNS servers listed in the forwarders.
Once done, check the forward lookup zones in your DNS server for an a record of 'remote' under the zone 'mydomain.com' and make sure it points to your SBS server.


The only ip in the network card dns is the ip of the server.

I am not sure how to put my isp dns servers into list of forwarders.

the forward lookup zone for my dns server does contain a  "remote"  that points to the ip of the server

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everything checks out,

If you ping remote.mydomain.com on the server you get the LAN address of the server.
if you ping on a workstation you get the WAN address of the server.

The workstations only have one DNS server given to them and that is of the SBS Server.

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