nic card being assigned zeros for gateway

Posted on 2011-04-26
Last Modified: 2012-11-18
I have a windows seven computer on my network that keeps getting assigned zeros for the gateway and the actual gateway ip address is listed under it.  If I bring it up in safe mode it gets the right gateway address and I can get on the internet.

I uninstalled symantec endpoint  and for a second I could get back on the internet but when I rebooted the computer back to the gateway being set to zeros and no internet access.
Question by:gg25fair
    LVL 20

    Expert Comment

    Is there any other firewall software active (or maybe rogue software)?
    If no guesses help, you may want to run msconfig and try to determine the culprit experimentally with a binary search (i.e. start by disabling about half of the starting programs)

    Author Comment

    I made sure all firewalls were disabled.  Symantec endpoint might still be trying to have it's firewall activated in some way I just don't know why it would only effect one machine out of twenty.  I'll start with your idea of disablling startup programs.

    LVL 12

    Expert Comment

    by:Amit Bhatnagar
    Weird but still happening..:)

    Do you have Adobe's Boujour Service running on your box? If Yes, try and remove it,
    LVL 12

    Expert Comment

    by:Amit Bhatnagar
    It's Bonjour...Sorry for the Typo.

    Accepted Solution

    Found the answer, it was some Adobe CS3 that did not like Win7.  It zeroed everything out whenever I installed it.  When I went to CS4 problem resolved.

    Author Closing Comment

    Previous user pointed me in the abode direction, so I started looking at when the problem occured after using the pc for awhile.  It immediately started whenever CS3 was loaded.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How to run any project with ease

    Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
    - Combine task lists, docs, spreadsheets, and chat in one
    - View and edit from mobile/offline
    - Cut down on emails

    Ever wondered why you had to use DHCP options (dhcp opt 60, 66 or 67) in order to use PXE? Well, you don't!
    As dyndns has reduced the capabilities of the free service, I looked around for other free providers of Dynamic DNS service. After testing several I decided to move my DNS hosting to Hurricane Electric as then domains that require dynamic hostnam…
    After creating this article (, I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
    Here's a very brief overview of the methods PRTG Network Monitor ( offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

    760 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now