nic card being assigned zeros for gateway

Posted on 2011-04-26
Medium Priority
Last Modified: 2012-11-18
I have a windows seven computer on my network that keeps getting assigned zeros for the gateway and the actual gateway ip address is listed under it.  If I bring it up in safe mode it gets the right gateway address and I can get on the internet.

I uninstalled symantec endpoint  and for a second I could get back on the internet but when I rebooted the computer back to the gateway being set to zeros and no internet access.
Question by:gg25fair
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LVL 20

Expert Comment

ID: 35469496
Is there any other firewall software active (or maybe rogue software)?
If no guesses help, you may want to run msconfig and try to determine the culprit experimentally with a binary search (i.e. start by disabling about half of the starting programs)

Author Comment

ID: 35474692
I made sure all firewalls were disabled.  Symantec endpoint might still be trying to have it's firewall activated in some way I just don't know why it would only effect one machine out of twenty.  I'll start with your idea of disablling startup programs.

LVL 12

Expert Comment

by:Amit Bhatnagar
ID: 35944288
Weird but still happening..:)


Do you have Adobe's Boujour Service running on your box? If Yes, try and remove it,

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LVL 12

Expert Comment

by:Amit Bhatnagar
ID: 35944295
It's Bonjour...Sorry for the Typo.

Accepted Solution

gg25fair earned 0 total points
ID: 38594351
Found the answer, it was some Adobe CS3 that did not like Win7.  It zeroed everything out whenever I installed it.  When I went to CS4 problem resolved.

Author Closing Comment

ID: 38610170
Previous user pointed me in the abode direction, so I started looking at when the problem occured after using the pc for awhile.  It immediately started whenever CS3 was loaded.

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