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how to remove google redirect virus

Posted on 2011-04-26
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Last Modified: 2013-11-22
any ideas?
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Question by:tupelo7768
7 Comments
 
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by:
tonyperth earned 668 total points
ID: 35468222
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by:phototropic
phototropic earned 668 total points
ID: 35469838
You've got to give us some more information before we can help you.

What os? 32 0r 64-bit? What av? What have you tried already? What is the redirect to - same site? random sites? What browser? How are you connecting?

If you phoned a garage and said "I've got a car, and it keeps cutting out..."  what do you think they would say?

First step for curing redirects is to reset the browser, check the hosts file, and maybe run TDSSKiller:

http://support.kaspersky.com/viruses/solutions?qid=208280684

If you post some details, we can be more specific...
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LVL 47

Assisted Solution

by:rpggamergirl
rpggamergirl earned 664 total points
ID: 35471583
As already suggested, try using TDSSKiller. there's actually an article here at EE.
If using TDSSKiller won't fix it use ComboFix and attach the log.


“Google Hijack” — Google Search Gets Redirected
http://www.experts-exchange.com/Virus_and_Spyware/Latest_Threats/A_3299-Google-Hijack-Google-Search-Gets-Redirected.html
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Expert Comment

by:tonyperth
ID: 35822680
I know I directed tupelo7768 to a different site for the solution, but both sites explain why it came about and to use TDSSKiller.  Am I not entitled to a cut of the points?
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LVL 47

Expert Comment

by:rpggamergirl
ID: 35822777
3) Accept one or more Expert posts as the answer

Either accept tonyperth's comment as the only answer http:#35468222

Or split points to everyone who suggested TDSSKiller:

http:#35468222
http:#35469838
http:#35471583
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Expert Comment

by:_alias99
ID: 35900269
All,
 
Following an 'Objection' by tonyperth (at http://www.experts-exchange.com/Q_27056658.html) to the intended closure of this question, it has been reviewed by at least one Moderator and is being closed as recommended by the Expert.
 
At this point I am going to re-start the auto-close procedure.
 
Thank you,
 
_alias99
Community Support Moderator
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