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Netbook Crashing- Please help with Event Viewer

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Last Modified: 2012-05-11
HI, My client's ASUS EEE PC 1201N netbook has been crashing, I'd like to post log files here so that you experts can help. What should he look for in event viewer?

Thanks. He's using Windows 7.
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Commented:
Where's teh logs?
Do find out which windows.
Crashing ?? as in lockups?
 Possible Causes
 over heating
exsessive overload doing too many things at once
not enough ram ram failing
space  on hard drive issues
outdated drivers
The system requires a maintinence cleanup and defrag
Run the disc cleanup tool and defrag the drive

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Commented:
That's what I'm asking- where are the logs in Windows 7? There doesn't appear to be a mini dump, Microsoft seems to be saying to look at the event viewer but I don't know what to look for.

Crashing as in it powers itself off abruptly. Netbook is only 8 months old.

What I really want is to be able to find out from the logs or minidumps or event viewer what caused the shutdown/crash.

Thanks!
"...Crashing as in it powers itself off abruptly. Netbook is only 8 months old..."

Most likely it is overheating.  That is a hardware issue, and the netbook is still under warranty.  You should return it to whoever you bought it from and let them repair or replace it.

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Commented:
Thanks, experts!
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