?
Solved

No mailboxes in Exchange 2010 recovery database

Posted on 2011-04-26
16
Medium Priority
?
2,363 Views
Last Modified: 2012-05-11
I'm trying to recover a couple of Exchange 2010 mailboxes from backup and I'm not having any luck.  Prior to crashing hard, the server was backed up with WIndows Server Backup.  I rebuilt the server with the same name, restored the database to a temp location, ran Eseutil to replay the logs and get it consistent, and mounted the database.  However, when I run Get-MailboxStatistics -Database on the recovery database, it returns nothing--no mailboxes at all.

The DB is 3.5GB, so I know that SOMETHING is in there.  I just can't get to it.  Can anyone help?  Did I miss some critical step in recovery?
0
Comment
Question by:flux303
  • 8
  • 7
16 Comments
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 35468973
Does anything show with get-mailbox on that DB? Have you tried extracting data from it with EMC\Toolbox--> DB recovery?
0
 

Author Comment

by:flux303
ID: 35469235
Nothing shows when I run a get-mailbox on the database.  I checked my EMC\Toolbox but there's no DB Recovery option there.
0
 

Author Comment

by:flux303
ID: 35469706
FYI I also tried an application recovery using Windows Server Backup but received this error:

Status - Component recovery failed to complete
Error - The application extension plugin failed to perform the pre-recovery steps for the component.
0
NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

 
LVL 31

Expert Comment

by:MegaNuk3
ID: 35470279
0
 

Author Comment

by:flux303
ID: 35470324
The steps in link 1 are exactly what I did.  However when I do a get-mailboxstatistics on the recovery database, there is nothing there.

I actually used link 2 as a reference while trying to restore this database.  Again, in step 7 when I do a get-mailboxstatistics, I see nothing.
0
 

Author Comment

by:flux303
ID: 35470350
One more thing.  I tried Stellar Phoenix Mailbox Recovery (suggested on Petri.co.il) and I was able to see the mailboxes.  So the data is there, I just for some reason can't get to it through Exchange.  I can't spend $600 on MER so I really need to get this going through Exchange native tools.
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 35470384
try a trial version of a 3rd party product and see if it can see anything in that DB:
http://www.filesland.com/companies/Nucleus-Data-Recovery/Exchange-EDB-Recovery.html $USD 299
(trial lets you see the recoverable items)

http://www.kerneldatarecovery.com/buy-edb-email-recovery.html  $USD 400 -->$USD 500
(Recommended)
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 35470400
oops, I didn't refresh the page, so didn't see your last comment...
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 35470451
Does Windows Server backup log anything in the event logs when the error occurs? You may need to reboot your server to reset VSS.

Another method for you to try:
http://blog.chrislehr.com/2009/10/exchange-2010-recovery-scenario-1.htm
0
 

Author Comment

by:flux303
ID: 35470649
The server has been rebooted multiple times and the restore has been attempted multiple times.  Here's what I see in the event log:

The operation to recover component(s) 'ee75b29e-8dc4-4627-bf08-03d8c6584bdf' has failed with errors at '¿2011¿-¿04¿-¿26T17:32:07.534000000Z'. Error reported '2155348057'(No components were recovered.). Please review the event details for solutions, and then rerun the recovery operation once the issue is resolved.

The method in that link is pretty much the same thing as the second link in your earlier post.  No mailboxes are listed when I do a get-mailbox or get-mailboxstatistics so I can't do a recovery.
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 35473067
Did you lose the whole of AD too or just Exchange? Did you use 'setup /RecoverServer' to reinstall Exchange?
0
 

Author Comment

by:flux303
ID: 35480315
AD was lost.
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 35511798
That is probably the reason why you can't restore the DB / not see any objects in it.

Did you install Exchange with the same Org name etc?
0
 
LVL 2

Expert Comment

by:brian_appliedcpu
ID: 35710617
I am having the same issue on a mailstore recovered using MS DataProtection Manager 2010 to a different Exchange Server in a different domain.  Supposedly this will work but so far no dice.
Get-MailboxStatistics just returns nothing although the file is 30GB and reports mounted clean.
New-MailboxRstoreRequest cannot find mailboxes either....
0
 

Accepted Solution

by:
flux303 earned 0 total points
ID: 35993273
Unfortunately there was no easy fix for this.  I resolved this by exporting the user's email to PST in Outlook, recreating the user account, and then moving the mail from the PST into the user's Exchange mailobox.

I was hoping for a more elegant solution using backups but nothing worked.
0
 

Author Closing Comment

by:flux303
ID: 36017107
No good solution found.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If something goes wrong with Exchange, your IT resources are in trouble.All Exchange server migration processes are not designed to be identical and though migrating email from on-premises Exchange mailbox to Cloud’s Office 365 is relatively simple…
This month, Experts Exchange sat down with resident SQL expert, Jim Horn, for an in-depth look into the makings of a successful career in SQL.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question