We help IT Professionals succeed at work.

Wont detect RAM

Medium Priority
381 Views
Last Modified: 2012-05-11
I have a dx2200 HP and it only shows 850 MB of RAM with a 1 GB stick installed. I tried to add another 1 GB stick just like the other 10 dx2200 we have, but it doesn’t detect the extra RAM. In fact the computer doesn’t even boot. I tried switching the sticks around and even using 512 in each slot and it works fine, so it isn’t the slots or ram that’s bad. Does anyone have any suggestions why this it happening?
Comment
Watch Question

Lee W, MVPTechnology and Business Process Advisor
CERTIFIED EXPERT
Most Valuable Expert 2013

Commented:
First guess... Onboard Video

Commented:
Check the FSB speed of RAM, because if the FSB mismatch, the new RAM would recognize.

Commented:
Correct - Would not recognize.
MichaelSystems Engineer

Commented:
You may want to go into BIOS and check the settings for memory. Also, where you put the memory matters. Make sure you have the first stick in slot 1 then the second stick in slot two (if there are more than two)

Author

Commented:
There are only 2 slots and the memory sticks are identical 1 GB. I bought 6 sticks for 3 computers that are all dx2200 computers. The memory works on 2, but not on this one. Also all 3 computers have onboard video.
MichaelSystems Engineer

Commented:
Have you done any updates? I'd try one of two different things as far as the video driver goes:

1. Update the driver via the manufacturer's website or

2. Uninstall the driver, reboot the machine
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION
MichaelSystems Engineer

Commented:
Both BCipollone suggested BIOS, at least reward BCipollone with points?

Author

Commented:
Your right sorry I didn't refresh to see that. Thanks BCipollone
;) Thanks
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.