PanPrcek
asked on
Outlook 2007 don't receive email because "This message was not processed because it contains an invalid recipient."
Hi experts,
I have a problem with Outlook 2007 at my client who receive every week updated email from his customer with some reports attached (two HTML files a Excell file). I searched thru Internet but only few people had the same problem but nobody responds their question in forum. The most similar problem I found was here on Experts Exchange here: https://www.experts-exchange.com/questions/24820983/Need-Help-Interpreting-an-E-Mail-Message-Log.html
Problem is that Outlook do not proceed the message instead there is a line which says "This message was not processed because it contains an invalid recipient." After it there's a header in the message (I have changed email adresses and names to sender a reciever):
It continue with long list of email adresses
and the header ends with
and the rest of message goes gibberish like this for few thousands lines
If I download the copy of the message from POP3 server in Thunderbird it is all right, even if I forward this message from thunderbird to the same email adress to download it in Outlook it's allright too. Everything on the same computer. So it leads me to conclusion that this is a problem with Outlook but I can't solve it.
Does anybody here can help me, please?
I have a problem with Outlook 2007 at my client who receive every week updated email from his customer with some reports attached (two HTML files a Excell file). I searched thru Internet but only few people had the same problem but nobody responds their question in forum. The most similar problem I found was here on Experts Exchange here: https://www.experts-exchange.com/questions/24820983/Need-Help-Interpreting-an-E-Mail-Message-Log.html
Problem is that Outlook do not proceed the message instead there is a line which says "This message was not processed because it contains an invalid recipient." After it there's a header in the message (I have changed email adresses and names to sender a reciever):
Return-Path: <sender@sender.com>
Delivered-To: receiver@receiver.com
Received: (qmail 27035 invoked by uid 89); 26 Apr 2011 13:25:40 -0000
Delivered-To: receiver1@receiver1.com
Received: (qmail 27033 invoked by uid 89); 26 Apr 2011 13:25:40 -0000
Received: by simscan 1.3.1 ppid: 26886, pid: 26889, t: 2.4377s
scanners: clamav: 0.95.1/m: spam: 3.2.5
X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on mxavas4.forpsi.com
X-Spam-Level: ***
X-Spam-Status: No, score=3.1 required=5.0 tests=BAYES_50,HTML_MESSAGE,
RDNS_NONE,SUBJ_ALL_CAPS autolearn=disabled version=3.2.5
Received: from unknown (HELO mailhub1.t-mobile.cz) (62.141.0.149)
by mxavas4.forpsi.com with SMTP; 26 Apr 2011 13:25:38 -0000
Received: from srvhk504.rdm.cz (unknown [10.246.143.96])
by mailhub1.t-mobile.cz (Postfix) with ESMTP id DDC7728580F;
Tue, 26 Apr 2011 15:25:38 +0200 (CEST)
Received: from SRVHKE02.rdm.cz ([fe80::94ce:8456:f6fa:86a8]) by
srvhk504.rdm.cz ([fe80::506:b9a6:d353:9494%12]) with mapi; Tue, 26 Apr 2011
15:25:37 +0200
From: =?utf-8?B?SGxhdnNhIFJhZG9tw61y?= <sender@sender.com>
To: Horna Pavel <receiver2@receiver2.com>,
=?utf-8?B?S2FsaXZvZGEgVG9tw6HFoQ==?= <receiver3@receiver3.com>,
=?utf-8?B?UGV0xZnDrcSNZWsgTWljaGFs?= <receiver4@receiver4.com>,
=?utf-8?B?J8WgdmFyYyBMdWvDocWhJw==?=
<IMCEAEX-_O=RADIOMOBIL_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=SvarcLu@t-mobile.cz>,
=?utf-8?B?VG9tYW5kbCBNaWxvxaE=?= <receiver5@receiver5.com>, Name SurnameIt continue with long list of email adresses
and the header ends with
Importance: high
X-Priority: 1
Date: Tue, 26 Apr 2011 15:25:35 +0200
Subject: NOMINATION LIST WEEK 18/2011 (02.05.2011 - 08.05.2011)
Thread-Topic: NOMINATION LIST WEEK 18/2011 (02.05.2011 - 08.05.2011)
Thread-Index: AcwEFWyBQ/LZajZDSSWe7scDMeWM5Q==
Message-ID: <2D08F8FFE34FE84C9632658B9DE004F2C22A986ADA@SRVHKE02.rdm.cz>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: multipart/mixed;
boundary="_004_2D08F8FFE34FE84C9632658B9DE004F2C22A986ADASRVHKE02rdmcz_"
MIME-Version: 1.0
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filename="RAN_Nomination_list_w18_2011_20110426152258.html"; size=76617;
creation-date="Tue, 26 Apr 2011 13:24:11 GMT";
modification-date="Tue, 26 Apr 2011 13:24:11 GMT"
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Does anybody here can help me, please?
ASKER CERTIFIED SOLUTION
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You would do this on the sender's side.
JJ
JJ
ASKER
Thanks. I tried to describe the solution to the sender and we'll see. If it will works I will accept this as a solution.
I must say your the only one who seems to understand this problem. It was the hell for me to search for the solution.
I must say your the only one who seems to understand this problem. It was the hell for me to search for the solution.
ASKER
Great help!
ASKER
Thanks for help. It worked perfectly! :-)
Glad I could help.
JJ
JJ
ASKER
I'm not sure On which side I should do that. Should I do that on recepient side (where the mail goes gibberish - there are no ms exchange) or I should do that on the side of sender (there is maybe ms exchange)?