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Why can't I activate Windows 7 on virtual machine?

Posted on 2011-04-26
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Last Modified: 2012-05-11
Hi:

We have volume license of Windows 7 Ent. 32/64bit. We usually activate our Windows online.

But when I have installed Windows 7 Ent. x64bit on virtual box, it was activated successfully. Then I have installed updates and SP1 and took snapshot. Now when I am trying to activate it after restoring the snapshot. It is giving error.

Why could be the issue? Will it work after making it out of the box image via Sysprep?
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Question by:A1opus
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23 Comments
 
LVL 124
ID: 35469530
Is the snapshot giving an error or Windows 7 Activation?

Have you rolled back the workstation with the Snapshot?
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by:A1opus
ID: 35469615
No it is not giving error yet but showing 30 days to activate and if I try to activate it, gives error. I didn't rollback yet. By the way, what do you mean by rollback?
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LVL 124
ID: 35469684
rollback is restore a snapshot.

So youve installed win 7 and installed sp1?
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by:A1opus
ID: 35470402
Yes... as I said that first I had installed OS and then updates including SP1... Afterwards, I took snapshot of it....

Now, when I restored that snapshop, it is not activated...
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by:pukyplay
ID: 35470537
do you have internet connection on virtual machine? Can you be more specific about error msq
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LVL 124
ID: 35470570
Yes, that's normal because it you've Restored the Snapshot, you've revwerse ALL the changes made since the Snapshot was created.

Rollback! You've rolled back the installation to the past, before the virtual compter was activated!

Why are you restoring the snapshot?
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by:A1opus
ID: 35470635
Infact, I'm preparing reference images of Win 7. I have already finalize an image voa sys prep. Now I need to create another image... I know, I can't do sysprep more than 3 times so therefore I took a snapshot...

Yes, Internet is available on VM...

What I think when I finalized this image, I will sysprep again so it may work after installation because sysprep does rearm as well... Any thoughts?
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LVL 124
ID: 35470699
If you rollback the snapshot, it will need re-activating.

Activate and then Sysprep at the end, when you have completely finished your master golden image. Feel free to snapshot along the way, just in case you make a mistake and need to rollback or reverse changes, but make sure, you delete/comitt the changes of the snapshot at the end, not Restore, or you'll reverse all your changes.
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by:A1opus
ID: 35470904
This is question.... I can't activate it...
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LVL 124
ID: 35470947
You cannot activate when?
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by:A1opus
ID: 35471408
After restoring snapshot.
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LVL 124
ID: 35471425
So after restoring the snapshot you cannot activate it?

Has the machine already been activated once before?

why are you restoring the snapshot? by restoring or reverting a snapshot, you are losing all the changed in the virtual machine, made after the snapshot has been created.

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Expert Comment

by:David Johnson, CD, MVP
ID: 35472030
have you tried the other activation options i.e. call by phone?
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by:A1opus
ID: 35472780
@hanccocka:

If we look at the above conversations, you have asked the same questions that I have answered multiple times so therefore now again I am replying:

Q1: why are you restoring the snapshot? by restoring or reverting a snapshot, you are losing all the changed in the virtual machine, made after the snapshot has been created.

Ans: I am working on reference images so therefore whenever I finalize an image, I need fresh image for next reference image. For example, if I have made image for computer labs, then I may need fresh image for staff and faculty. So therefore I took snapshot of the initial image.

So after restoring the snapshot you cannot activate it?

Ans: Yes, I cannot restore after restoration. It was activated before snapshot.
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Expert Comment

by:pukyplay
ID: 35473336
can you try change product id ,retype code and try to activate again.
it could be sp1 related issue
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Expert Comment

by:pukyplay
ID: 35473370
can you check if you have this installed Windows 7 Activation Checker update (KB971033)
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LVL 124
ID: 35474092
I would suggest that you do not activate the product.
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by:A1opus
ID: 35474167
I found the specified update and uninstalled it.

Still when I try to activate online, if gives error with this code 0x8007007B

We have volume license and it is activated via KMS.
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Expert Comment

by:pukyplay
ID: 35475139
unistall also sp1,the activation code should than work
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by:pukyplay
ID: 35475163
but try first to reenter product key via change product key menu
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A1opus earned 0 total points
ID: 35475291
Ok guys I have figured out.. It is complex but lemme explain...

I have uninstalled SP1 as well but it was not working ... we don't have product key because we have Windows 7 Enterprise volume license and it is activated via KMS....

So that VM machine was NATted.... so it means, HOST IP was published for outside world. Whenever, I was trying to activate, it was contacting our KMS server that is offsite, server was rejecting it because host was already activated. So therefore I configured Bridged VMs network card for unique IP address. Then I VPNed to my company's network and tried to activated that worked...... VOILA!!!!!!!!

Thanks for your help guys........
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by:LeeTutor
ID: 35859575
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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