SharePoint 2007/2010 forms reset on submission intermittently
Posted on 2011-04-26
Our organization has been experiencing a rather frustrating issue for quite some time. Quite intermittently, when a user fills out a form and clicks Submit, the form refreshes and clears all entered data without any visible error message. This issue started when we were using SharePoint 2007 Enterprise behind ISA 2006 and continues to exist now that we are migrating to SharePoint 2010 behind Threat Management Gateway 2010.
We have exhausted our knowledge trying to determine the root cause for this issue. From our experience, the issue appears to be random and very difficult to reproduce. If anyone has seen this issue, or something like it, and can give us some ideas on what to do we would be extremely grateful.
I'm a long-time lurker and first-time poster on EE and am not terribly certain yet about the proper point value. I've picked 250 because I'm sure there are far more challenging issues out there, but this is a very important problem to our organization. Thanks in advance for any advice!