Auto Reply Exchange 2003 mailbox

Posted on 2011-04-26
Last Modified: 2012-05-11
I need to create a Customer Service Mailbox on our Exchange 2003 Server.  They want auto reply email saying something "Thank you for contacting support, yada yada"

I know you can do it with the "Out of Office"

Curious how to do it from Exchange.  Dont want it done from Outlook, since this mailbox wont be opened using Outlook.

Question by:yoyoma788
    LVL 7

    Expert Comment

    You can also set the OOF reply using OWA.. Did you try that as it should be the easiest way if you do not want to configure the profile on any client machine..
    LVL 3

    Expert Comment

    You should be able to do this with Outlook Web Access under Options, then Out Of Office Assistant.

    Author Comment

    Didn't want to use Out of Office.
    LVL 3

    Expert Comment

    Other than using Outlook web access or Outlook, there is no way to set an auto reply.
    LVL 5

    Accepted Solution

    To perform the Auto Reply without "Out of Office":

    1.  Open Outlook, turn off Word as email editor. Create your auto reply message using Outlook. Save as .oft file.  This is a template file that Outlook uses for auto replies.  Save to an easy accessible place. Flash drive or network drive.
    2.  Login in the account with email you want the Auto Reply come from.
    2.  Click Tools, Rules & Alerts, Check Messages when the arriving, put check mark in Sent only to me.
    3.  Put a check mark in reply using specific template, now click on the hyperlink at the specific template, point to your .oft template you made in step 1.
    4.  You can log off and send a test message from your regular email account and you will see the Auto Reply without "Out of Office" reply.

    Featured Post

    How to run any project with ease

    Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
    - Combine task lists, docs, spreadsheets, and chat in one
    - View and edit from mobile/offline
    - Cut down on emails

    Join & Write a Comment

    Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
    Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
    In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
    The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

    755 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    22 Experts available now in Live!

    Get 1:1 Help Now