Change the 'from' name in my Outlook account.

Posted on 2011-04-26
Last Modified: 2012-05-11
I started a new job and for some reason my Outlook account is displaying the name of someone else. I only see the name when viewing items in my 'sent' folder. But other people see it whenever I forward an email to them. I have my name in all of the possible places in the options and settings.

We are using an exchange server and I have thought that the name may be in there somewhere.

I've attached an image of what I see when viewing my 'sent' items folder. It appears to only happen when I forward something.

Any ideas what is going on here?

Question by:elliottbenzle
    LVL 6

    Accepted Solution

    That is in Exchange.  It is your Display Name.

    It may be your Simple Display Name in the Exchange Advanced tab.

    LVL 8

    Expert Comment

    What version of outlook?
    LVL 8

    Expert Comment

    I agree, it could be your sender name in Exchange if the administrator renamed an account or put the wrong name in for you, but it can also be set in Outlook, as there are options to change the sender name for emails sent externally.

    LVL 6

    Expert Comment

    by:Kris Montgomery
    This link shows how to change it in Outlook 2007 which is what it looks like in the screenshot.

    It also mentions that this cannot be changed if in an Exchange email environment.  However, I am not sure if there may be something I am overlooking.

    Good luck.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How to improve team productivity

    Quip adds documents, spreadsheets, and tasklists to your Slack experience
    - Elevate ideas to Quip docs
    - Share Quip docs in Slack
    - Get notified of changes to your docs
    - Available on iOS/Android/Desktop/Web
    - Online/Offline

    Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
    Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
    In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
    The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now