Enabling APC PowerChute and Dell OpenManage to send emails via Exchange 2007 on Small Business Server 2008

Posted on 2011-04-26
Last Modified: 2012-05-11
We are running Small Business Server 2008 (which includes Exchange 2007).  

I am trying to configure two applications to send alet emails:
 - APC PowerChut Business Edition Deluex
 - Dell Open Manage

Both applicaitons are installed on the same server as SBS 2008.

Neither will work when configured to use the SBS server.

Both applications WILL work when I configure them to use the SMTP server of my ISP.

Therefore I'm guessing something has to be configured on Exchange 2007 to allow applications on the same server to be able to use it to send emails.

I'm also guessing this is something to do with sending anonymous type SMTP traffic i.e. where there is no authenication credentials supplied.

Please advise what configuration is required on Exchange 2007 / SBS 2008 to allow an application installed on the same server to send emails.
Question by:SGSMikeG
    LVL 5

    Expert Comment

    You need to configure relaying from your SBS server. By default, there are three connectors in Exchange. What IP or address are you using for your SBS server for the applications? The SharePoint connector is probably the one you need to permit relaying for. Alternatively, is there an option in the applications to Authenticate?
    LVL 5

    Expert Comment


    Author Comment

    the link you sent through seems to be about External Client Relay rather than relaying from an application on the same server as exchange.  Please explain

    Author Comment

    I think the more relevant link is :

    Option 2

    Is this correct ?
    LVL 5

    Accepted Solution


    Assisted Solution


    Here's the specific process I followed and which tested out OK- could I trouble you to reiew ?

     - Open the Exchange 2007 Management Console.
     - Under 'Server configuration' select 'Hub Transport' then 'Receive Connectors'
     - Right click and select 'New Receive Connector'
     - Enter 'Name' e.g. 'CustomInternalAnonymous'
     - Set the 'Select the intended use for this Receive Connetor to 'Internal
     - Click 'Next'
     - On the 'Remote Network Settings' tab REMOVE any remote IP addresses specified
     - Add the IP address of the Small Business e.g.,
     - Click 'Next'
     - Click 'New'
     - Click 'Finish'
     - Right click the new Receive Connector and select 'Properties'
     - On the 'Permissions Groups' tab tick 'Anonymous users'
     - Click 'OK'.

    Author Closing Comment

    I developed the specific steps required for this specific requirement from the general solution and tested it out for both products.

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