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Solved

profile and catalog issue

Posted on 2011-04-26
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Last Modified: 2012-05-11
Hi there,

I need help from a autocad experts on this issue. I have installed AutoCAD Civil 3D 2011 on a windows 7 64bit. I login as a local administrator to install the application restarted and login as an administrator I received  these error messages total 2 of them 1) unable to load profile and 2) Catalog error.

I login as my regular account and I get the same error. This is a central workstation and different users can login to their and will use this application and I need it to work smoothly.

Many thanks for help can not load profile catalog error
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Question by:Habib Z
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LVL 12

Accepted Solution

by:
silverkorn earned 1500 total points
ID: 35474621
sounds like something went wrong with the installation of the program. Try a repair install of the program to see if it fixes those problems, if not then you might have to re-install the software
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Author Comment

by:Habib Z
ID: 35480076
its so hard to do that but let me try it one more time.
i will let you know.

Thanks,
0
 

Author Comment

by:Habib Z
ID: 35501188
Tried doing the repair and it did not work. Not sure what is happening.
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LVL 12

Expert Comment

by:silverkorn
ID: 35501270
you might have to uninstall autocad and then reinstall
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Author Comment

by:Habib Z
ID: 35725513
No luck yet but I will close the question and distribute the points.

Thanks,
0
 
LVL 12

Expert Comment

by:silverkorn
ID: 35746239
removing and re-installing AutoCAD was my previous comment, #35501270 on how to correct this problem when the repair install does not work
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Author Closing Comment

by:Habib Z
ID: 35764972
Thanks for your help. Repairing, removing and reinstalling the application did not fix the issue but right now it is working.
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