Exchange Issue

Posted on 2011-04-26
Last Modified: 2012-06-21
Please can you help? I have see an issue with on user in our company. When this user is cc him, the send gets a bounce back. This isnt everytime, I have checked that all the emails that ghave been sent are under the SMPT  setting just in case. Any ideas? Your message did not reach some or all of the intended recipients.

      Subject:      RE: Wireless product recommendations
      Sent:      26/04/2011 15:53

The following recipient(s) cannot be reached:

      matt slorick on 26/04/2011 15:53
            The e-mail account does not exist at the organization this message was sent to.  Check the e-mail address, or contact the recipient directly to find out the correct address.
Question by:Alex_Jenkins
    LVL 31

    Expert Comment

    Check the Outlook for pop & imap accounts

    Also remove "matt slorick" from the outlook cache by pressing delete next to the name when Outlook autofills it in the 'To' box of a new message
    LVL 24

    Accepted Solution

    Delete the Outlook cache and get the sender to pick Matt from the address book.

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