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In safe mode sfc, system event viewer log, system restore not working

Dell inspiron laptop, Windows Vista,.
Initially thought it was infection, scan with spybotsd, malware bytes, avira av, rootkitty, revealed no infection in safemode and ubcd4win 3.6.

System restore doesn't restore anything back. It always gives an error System restore to and earlier date gives error 0x80070570, The file or directory is corrupted and unreadable.

System file checker gives is unable to repair all files. I will attach log later and give info about blue scree.
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sorush
Asked:
sorush
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1 Solution
 
sorushAuthor Commented:
I get a message in security centre to turn it on, but I can't turn it on in safe mode.
In the logs I can't clear them or view them either.
The blue screen error is:
0x0000008E (0xC0000005, 0x81DF5C19, 0xA4C9991C, 0x000000000) No file associated.
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sorushAuthor Commented:
Disabling automatic reboot on blue screen dosen't stay fixed. It sets itself back.
Activating administrator account to allow login doesn't stay set, and as a result I'm unable to log into the admin account in safemode.

There is a recovery partition which has accessible data such as Windows folder, program data, programfiles, users, although they are not the exact copy of c:
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sorushAuthor Commented:
I'm unable to find the dump data in the windows directory.
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sorushAuthor Commented:
analysis of system file checker log is attached: sfcdetails.txt
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Sudeep SharmaTechnical DesignerCommented:
Most of the Anti-Malware work better if run in normal mode, they are designed that way. What are the issues you are facing while in normal mode?
What are you trying to achieve in Safe-mode?

Sudeep
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sorushAuthor Commented:
I can't log into normal mode I get a blue screen as mentioned above. I'm trying to fix the problem in safe-mode.
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JonveeCommented:
The dump data is normally located in
c:\windows\minidump\    
or  %systemroot%\minidump\

You may have to enable “Show all files and folders" in
Control Panel > Folder Options > View.

Also make sure that your computer is set to write minidumps:
Right-click My computer>Properties>Advanced>Startup and recovery, click settings, and choose small memory dumps.

You may even be getting a BSOD before Windows has a chance to produce a crash dump.  If this is the case, i suggest you scan the Hard disk for errors running the command chkdsk /r

You could also try the appropriate HD diagnostic from here>
"Hard Drive Diagnostics Tools and Utilities":
http://tacktech.com/display.cfm?ttid=287

Absence of Minidump can also be due to deteriorating mobo capacitors, or a flakey power supply.
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sorushAuthor Commented:
What is the cause of the losing settings such as do not restart on blue screen ?
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sorushAuthor Commented:
The apply button on the system properties is not highlighted and any changed I make do not seem to become permanent.
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sorushAuthor Commented:
The hdd is a toshiba so I can't do diagnositc scans as there are no software released for toshiba hdds.
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JonveeCommented:
There are some interesting comments in this previous thread that may help, where its suggested that the Seagate Seatools program will test any brand of HD ...

Toshiba Hard Drive Diagnostic Utility:
http://www.experts-exchange.com/Storage/Misc/Q_21534607.html
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sorushAuthor Commented:
I don't understand why I have to test the hdd, I've done chkdsk c: /r without any error.
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sorushAuthor Commented:
Can anyone comment on the original error BSOD?
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JonveeCommented:
To do this what we really require are minidumps, then we can analyse with Win Dbg ... i appreciate you cannot reach normal mode, without a BSOD.  

Maybe there is an infection, and like SSharma intimates the anti-Malware scanners are designed for normal mode .. they'll run in safe mode, though far less efficient.  Recent 'Malwares' cannot be removed from safe mode, the bad guys got wise to this situation long ago!

Checking back on some previous EE threads to see if there was anything on your first error 0x80070570 and found these, although please note the second two are for windows 7 >

Error 0x80070570 when delete files in Vista:
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Windows_Vista/Q_24965992.html

Windows 7 upgrade error code 0x80070570:
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Windows_7/Q_25026443.html

error 0x80070570:
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Windows_7/Q_26504602.html

Still investigating ...
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JonveeCommented:
If you can reach 'Safe mode with networking' you may be able to download "BlueScreenView v1.32", and 'catch' a minidump before a BSOD crash ...

BlueScreenView v1.32 - crash information 2009 Nir Sofer:
http://www.nirsoft.net/utils/blue_screen_view.html
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JonveeCommented:
>before a BSOD crash<    should read   >before a loss of settings<
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sorushAuthor Commented:
jonvee you haven't followed. I can't create any type of dump.
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sorushAuthor Commented:
I suppose I have to restore to the factory settings. I don't think anyone can help.
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sorushAuthor Commented:
No other method was suggested for this problem. So the only alternative for me was to do a back to factory settings restore.
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JonveeCommented:
Well we're glad that you've finally resolved it, and just sorry that we couldn't help out this time.  Thanks for reporting back.
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