?
Solved

Windows 7 Logging off taking 5 mins

Posted on 2011-04-27
7
Medium Priority
?
785 Views
Last Modified: 2012-06-27
I have a brand new Windows 7 Dell laptop, imaged, with very few apps and Symantec EndPoint protection.

It's part of the domain.

Takes 5 mins for "Logging off" process to finish. No matter what I do, Log Off, Shutdown, or shutdown -r -f -t 01 command, it takes about 5 mins for Logging off step to finish.

I went into Performance, Information and Tools and do not see any warnings.
0
Comment
Question by:garryshape
7 Comments
 
LVL 13

Expert Comment

by:jonahzona
ID: 35475624
Are you on a domain?

Have you tried creating another user account to test and see if it is a universal problem?
0
 

Accepted Solution

by:
garryshape earned 0 total points
ID: 35475656
Yes it's on a domain
What's interesting is that it's happened on two different laptops since I been at this employer.
They are Latitude E5410's brand new right out of the box (no imaging).
I did a cold shutdown, unplugged power cord and battery, held power button down for 12 seconds, plugged power cord only back in and booted up, then did  a log off and it was instant.

I'm going to try it a few more times to see if the power/battery reset fixed it.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 35476968
garryshape--What programs are still running when you try to shutdown?
You might look at Task Manager| Applications or run Process Explorer just prior to shutdown.
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Or see here
http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-7-slow-shutdown/fb35a679-c9b8-4a97-95c4-39c60e218130
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 

Author Comment

by:garryshape
ID: 35480641
The solution in this case appears to be the battery unplug zapping the pram or whatever
0
 
LVL 3

Expert Comment

by:oliverstone
ID: 35482094
Hi garryshape,
Are you using roaming profiles ?
I had the same on a wifi connected laptop because of the heavy profile which need to be pushed to the roaming profile server, with Ethernet cable connection, it is MUCH faster
I hope this may help to diagnose
Good luck
0
 

Author Comment

by:garryshape
ID: 35485851
Not using roaming profiles I think the Dell is just lame
0
 

Author Closing Comment

by:garryshape
ID: 35807130
This is the solution for Dell. Others may apply in different situations, but I want people searching for the answer - especially if it's for E5410 or E-series - to apply this answer.
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
On some Windows 7 (SP1) computers, Windows Update becomes super slow even the computer is reasonably fast.  There's one solution that seemed to have worked well for me (after trying a few other suggested solutions).
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…
Suggested Courses
Course of the Month15 days, 5 hours left to enroll

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question