You do not have permission to send to this recipient

Posted on 2011-04-27
Medium Priority
Last Modified: 2012-05-11
I have a user that has an issue sending to an email address.  When they send a message it gets returned with the following.

The following recipient(s) cannot be reached:
      shopinfo@habitat.org on 4/26/2011 10:00 PM
            You do not have permission to send to this recipient.  For assistance, contact your system administrator.
            <irchabitat.org #5.7.1 smtp;550 5.7.1 <shopinfo@habitat.org>... server [] for <shopinfo@habitat.org> rejected address saying "User unknown">

Question by:clarkcomp091501
  • 2

Author Comment

ID: 35475718
I've tried both creating a new user mail profile and sending it from another users mail account within the domain and still get the same response back.

Accepted Solution

smangogna earned 2000 total points
ID: 35475994
SMTP Error 550
550 Requested action not taken: mailbox unavailable
It means that the address is wrong. Check with @habitat.org


Author Comment

ID: 35476028
Thanks. Will do.

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