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Windows XP SP3 update freezes at Inspecting Configuration

ksoszka
ksoszka asked
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Medium Priority
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Last Modified: 2012-05-11
Hi, I have a Windows XP machine that shows SP3 as an update ready to install. When the update is attempted, the computer freezes at the beginning of the part that states "Inspecting your computer's configuration" and needs to be shut down with a hard shutdown.

I have tried disabling the anti-virus, and also tried renaming the Windows\System32\spupdssvc.exe file to spupdssvc.old which was a possible solution I found here on EE. Neither made any difference.

Also, new updates continue to come up and install without a hitch, such as the monthly MS automatic updates. But, once they are installed the update notification for SP3 always comes back.

In My Computer\Properties it says that the version is XP SP2.

Any help is appreciated - thanks!
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Author

Commented:
Ok, I will try that as soon as PC is available to me (work environment).

Author

Commented:
Still have not had the oportunity to try this solution....

Author

Commented:
Hi, yes sorry about that - I have not had access to to PC in question to attempt the last suggestion.
LeeTutorretired
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Top Expert 2009

Commented:
I've requested that this question be deleted for the following reason:

This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

Author

Commented:
The standalone solution worked, I would like to accept it.

Author

Commented:
Standalone SP3 worked - thanks!
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