Windows XP SP3 update freezes at Inspecting Configuration
Posted on 2011-04-27
Hi, I have a Windows XP machine that shows SP3 as an update ready to install. When the update is attempted, the computer freezes at the beginning of the part that states "Inspecting your computer's configuration" and needs to be shut down with a hard shutdown.
I have tried disabling the anti-virus, and also tried renaming the Windows\System32\spupdssvc.exe file to spupdssvc.old which was a possible solution I found here on EE. Neither made any difference.
Also, new updates continue to come up and install without a hitch, such as the monthly MS automatic updates. But, once they are installed the update notification for SP3 always comes back.
In My Computer\Properties it says that the version is XP SP2.
Any help is appreciated - thanks!