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Can't access Netgear WG302 via web page

Posted on 2011-04-27
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Last Modified: 2012-05-11
I have a Netgear WG302 wireless router, when I configure it, directly connected with an ethernet cable it seems fine. When I connect it to the network and try to access it remotely over the network I can't connect, however I can ping it. This has failed on Win7 with IE9, and Firefox; and XP with IE 8 and Opera.
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Question by:Steven S
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by:jon1966
ID: 35477484
Are you connecting from the LAN or WAN side?  

What IP is assigned to the WG302?

Goto a command prompt and type in "arp -a".  Do you see the IP of the WG302?  Do you see more than 1 IP assigned?  For example, do you see the WG302 assigned an IP and the same IP assigned to another device?


J
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Expert Comment

by:mrhamen
ID: 35477928
On some devices you have to enable the ability to manage the router over wireless. By default these devices are set to only allow the management interface to be accessed from a wired connection. Another thing to try would be to power cycle the router and then see if you can connect.
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Expert Comment

by:gtallis
ID: 35477961
The Netgear Router have an option for Remote Management that needs to be enabled for the browser to get to it from outside the network
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Expert Comment

by:gtallis
ID: 35477981
Browser doesn't matter - just need to enable Remmote Mangement from inside the network LAN side wired connection, for the external ip address to display the configuration screen. I'm pretty sure it's shut off by default.
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Accepted Solution

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Steven S earned 0 total points
ID: 35483675
I found the problem and work around on a Netgear forum. Here is the link and the work-around:

http://forum1.netgear.com/showthread.php?t=60190&page=5

"OK here is the word from NETGEAR.

The WG302V1 and the WAG302v1 are both made end of life in 2006 and it is not possible for them to release any new update. "its not that we don't want to we cant". The only way to overcome this issue is to not let the Access point update its time. there are a couple of ways you can do this.

1) Block outbound NTP request or block the access points from getting out to the Internet.

2) Change the DNS settings in the Access point so they can not resolve externally for the NTP server.

you can do this by establishing a SSH session or a console cable and connecting to the device.
it will prompt you for the user name and password. this is what ever you have already set in the Access point.
once logged in run the following commands.

set system dns primary 0.0.0.0”
set system dns secondary 0.0.0.0”
reboot”

The AP will reboot with the factory time of 2006 and now you can get into the Graphical U. "
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Author Closing Comment

by:Steven S
ID: 35510777
I found the solution before anyone responded with the correct solution.
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